Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,980 Reviews)
Rating breakdown 2,980 reviews
5 Stars
2,125
4 Stars
460
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,998 out of
2,272)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
3 drawer dishwasher
on October 22, 2024
Posted by: Markopolo
[This review was collected as part of a promotion.] Replaced my 12 year old LG dishwasher with this Kitchenaid dishwasher. It is doing a great job cleaning my dishes. I especially like the 3rd roll utensil drawer, it leaves no stuck on food behind.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on October 23, 2024
Posted by: Barb16
[This review was collected as part of a promotion.] Cleans very well and is very quiet. Have only had for about 1 week . I can’t tell if it’s clean or dirty after I run and leave alone. Will have to look - also if someone adds dishes they don’t know what cycle it’s at because the lights are hidden under the counter
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Ok, not great.
on October 23, 2024
Posted by: Lu22
[This review was collected as part of a promotion.] This dishwasher went into a new build. I have one that is 4 years old in another home, and have been very happy with it. This unit is not as well-built and doesn’t deliver the same level of clean as the older model, which is disappointing.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Back breaker mothers please stay away
on October 23, 2024
Posted by: Uggs
[This review was collected as part of a promotion.] I have been using this 3 level dishwasher for about 4 weeks, I am a middle age women with 2 kids,
The lowest level of the dishwasher to load plates and caddy is soo low it is bringing back my back pain, imagine bending 20times to touch your toes on one side of your body to load this dishwasher.
The middle rows does not have right sots for mugs, they become wobbly, and the top most rack for silverware if of no real use as they all can be put in the caddy.
The lowest level of the dishwasher to load plates and caddy is soo low it is bringing back my back pain, imagine bending 20times to touch your toes on one side of your body to load this dishwasher.
The middle rows does not have right sots for mugs, they become wobbly, and the top most rack for silverware if of no real use as they all can be put in the caddy.
I was very excited to use it now dreading everyday as if dishwashing wasn't already feeling like a time wasting chore of an hour, now even worse.
My constructive feedback to KitchenAid is to know your customers, who are mostly women. Given birth. And low back and stomach support and work backwards, come up with a better design
This design is making my life harder, am in tears everyday.
My constructive feedback to KitchenAid is to know your customers, who are mostly women. Given birth. And low back and stomach support and work backwards, come up with a better design
This design is making my life harder, am in tears everyday.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 24, 2024
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at http://spr.ly/6427qNksB or Direct Message on Instagram at http://spr.ly/6428qNks8. When responding please include your contact information, Dishwasher model/serial number, and reference Case #612463.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Absolutely horrible experience with Kitchen Aid
on October 23, 2024
Posted by: Kitchenaidsucks2024
from Vaughan Canada
Do. Not. Ever. Buy. A. Kitchen Aid dishwasher. Whirlpool no longer stands behind their products. We've been out of a dishwasher now for 4 weeks and it didn't even last 12 months. Whirlpool keeps trying to replace parts and it still doesn't work. Stay away. We will never buy a kitchen aid or Whirlpool product ever again
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427qNkTV or Direct Message on Instagram at http://spr.ly/6428qNkTn. When responding please include your contact information and reference Case #612633.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features- very quite
on October 23, 2024
Posted by: milanavi
from Mississauga
[This review was collected as part of a promotion.] We love how quite this is. You can barely hear it running. This was a huge upgrade and the reason for our purchase. the buttons are a little sensitive so they turn on even if you slide your finger on it so we have to really be careful about using the handle when opening it and not touch the button area
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Looks nice, but some buttons do not work
on October 23, 2024
Posted by: jp3588
from Massachusetts
[This review was collected as part of a promotion.] Bought this item brand new and two buttons do not work on the control panel
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424qNXuA and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at http://spr.ly/6426qNXuC or Direct Message on Instagram at http://spr.ly/6427qNXuh. When responding please include your contact information, Dishwasher model/serial number, and reference Case #612788.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Sure not like my old Bosch
on October 24, 2024
Posted by: Gran To nine
from Central IL
[This review was collected as part of a promotion.] It’s not what I thought it would be. Had problems and trying to get warranty help was a joke. I was finally told to call them myself and set up service!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com