Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,980 Reviews)
Rating breakdown 2,980 reviews
5 Stars
2,125
4 Stars
460
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,998 out of
2,272)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
Couldn’t be Happier
on October 18, 2024
Posted by: Djean
[This review was collected as part of a promotion.] I love everything about my dishwasher from the top shelf for utensils to the unbelievable quietness!!.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So quiet and so many amazing features!
on October 19, 2024
Posted by: Alycia
from Westlake Village, California
[This review was collected as part of a promotion.] I cannot believe how much of a difference this dishwasher has made in our lives. We were so disturbed by the amount of noise our old dishwasher made that no matter what time we ran it, it either interfered with peace and quiet for our daily routines or our sleep if we ran it at night. This Kitchen Aid dishwasher is so quiet and offers so many wonderful features! We are in heaven! 😌 Yay!!!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome dishwasher
on October 19, 2024
Posted by: Annie07
[This review was collected as part of a promotion.] I’ve had now for a couple of months and am absolutely loving it, it is the quietest dishwasher I have ever owned. I love that the interior is stainless steel same as the one I replaced this one with, I can’t speak for longevity but hopefully it lasts great purchase and even better that i bought it on sale.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Brand new and doesn't work (7-2 error code)
on October 20, 2024
Posted by: Sap7
from Charlotte, NC
[This review was collected as part of a promotion.] Brand new dishwasher in our new build doesn't work. KitchenAid warranty servicing team took two weeks before they could come. Even though we reported the error codes (7-2 flashing light) in advance, they still didn't show up with the replacement parts. Current ETA is 3-4 days for parts and then who knows when they will come. Very disappointed that a brand new dishwasher doesn't work from Day 1.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6427qNncR or Direct Message on Instagram at http://spr.ly/6428qNncr. When responding please include your contact information and reference Case #611161.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Quiet! Looks great. Doesn't dry well, other quirks
on October 21, 2024
Posted by: Liisa O.
[This review was collected as part of a promotion.] I purchased this to replace a 15+ year old GE dishwasher that finally died. I am disappointed in this KitchenAid because it was not an inexpensive dishwasher and I don't feel the quality matches the price. On one hand it is an attractive addition to my kitchen, matching my KitchenAid refrigerator. It is also very very quiet, as advertised. So far, five stars. However, I am rating this dishwasher three stars for the following reasons...
1) It does not dry very well. Even on extended dry setting, condensation remains on the inside of the dishwasher and moisture settle on the dishware. There is always water in the filter/pump area. So the inside of the dishwasher seems swampy unless left open to air out.
2) This dishwasher sometime does not clean starch water or a light grease film from dishes on a normal cycle. Must be run on "Tough".
3) The rack tines in the bottom are straight, there is no bend in the wire to help "catch" plates and things from falling forward.
4) The silverware basket lids do not flip up out of the way. They have to be removed when not in use.
5) The lower kick on the outside of the dishwasher is made of black plastic, not painted metal.
6) I have to run it on "Tough" and "Extended Dry" to get the same result of my old cheaper dishwasher's "normal" wash/dry cycle.
2) This dishwasher sometime does not clean starch water or a light grease film from dishes on a normal cycle. Must be run on "Tough".
3) The rack tines in the bottom are straight, there is no bend in the wire to help "catch" plates and things from falling forward.
4) The silverware basket lids do not flip up out of the way. They have to be removed when not in use.
5) The lower kick on the outside of the dishwasher is made of black plastic, not painted metal.
6) I have to run it on "Tough" and "Extended Dry" to get the same result of my old cheaper dishwasher's "normal" wash/dry cycle.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
love our KA dishwasher.
on October 22, 2024
Posted by: brilew
from Florida
[This review was collected as part of a promotion.] Have had KA dishwashers in the past and they do noy disappoint; quiet and efficient!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very Good with some issues
on October 22, 2024
Posted by: LuckyTom
[This review was collected as part of a promotion.] Very quiet, excellent cleaning. My old Kitchen Aid dishwasher had much better racks; I kept my old bottom rack to replace the new one. The middle rack in the new Kitchen Aid is not designed well for small to medium storage containers and small dishes.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Quiet dishwasher
on October 22, 2024
Posted by: Mjm1
[This review was collected as part of a promotion.] This dishwasher is replacing my 18 year old Miele.
Pros: it runs quietly.
Cons: The third rack for silverware is flimsy and silverware does not stay put. I even measured to see if I could replace this rack with the one from the old Miele, no go. The bottom rack does not hold as many dishes as the Miele. If there is food remaining on a dish or silverware and the heated dry cycle is used, the food particle turns to concrete. I do have to rinse or scrape more when loading it to achieve a clean load.
Pros: it runs quietly.
Cons: The third rack for silverware is flimsy and silverware does not stay put. I even measured to see if I could replace this rack with the one from the old Miele, no go. The bottom rack does not hold as many dishes as the Miele. If there is food remaining on a dish or silverware and the heated dry cycle is used, the food particle turns to concrete. I do have to rinse or scrape more when loading it to achieve a clean load.
I live in a rural area and chose kitchen aid due to availability of parts and more repair folks are familiar with them. I have had this appliance for about a month and am still getting to know how to load/use it for best results.
Written by a customer while visiting kitchenaid.com