Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,811 Reviews)
Rating breakdown 2,811 reviews
5 Stars
2,006
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,915 out of
2,181)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
First month has been great
on August 10, 2024
Posted by: mn342
from Minneapolis, MN
[This review was collected as part of a promotion.] I have had this dishwasher for a month and I really like it. It's very quiet and sometimes I can't even tell it's on. Everything has gotten really clean and I have yet to have to rewash a dish. I love the top drawer for utensils, and all of the drawers slide really nicely. It's a huge improvement on my last dishwasher and so far I'm very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Terrific features!
on August 11, 2024
Posted by: Cille
from Lady Lake, Florida
[This review was collected as part of a promotion.] We bought our Kitchenaid dishwasher about four months ago and it is terrific! I love the extra - third drawer for silverware. It is so useful and it fills so easily. I am crazy about the finish because it does not show fingerprints and I only give it a swipe with a cloth every couple of weeks. The dishwasher has plenty of room for all my large plates and it cleans thoroughly and very, very quietly!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Didn’t work even once! Truth.
on August 13, 2024
Posted by: Lemon lemon
[This review was collected as part of a promotion.] Dishwasher arrived and was defective.
Need I say more?
Zero stars if it was an option.
Zero stars if it was an option.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 13, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 577684.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Miserable experience
on August 21, 2024
Posted by: Harsh
[This review was collected as part of a promotion.] We moved into a brand new house. The builder had installed the dishwasher the day prior to house closing. We paid extra to the builder to upgrade the kitchen appliances . The Kitchenaid dishwasher is NOT working from day one. Thinking that the builder would replace it, I called him. He said I should call Kitchenaid. The service man that kitchenaid sent is knowledgeable and polite. He has made 3 visits. The control board, the control panel, the vent has been replaced already. There was also a screw missing in the door, which makes me think that someone has worked on the dishwasher before. Initially it was not cleaning the dishes in the normal cycle , other cycles did not work at all and water was left in it at end of cycle. Now it works but is leaking water from the door. So, the door is going to be changed next. The builder has NOT contacted his preferred supplier( the one supplied it at the last minute) to replace the unit in spite of my suggesting he do that. Instead , he told me to call Kitchenaid. Meantime, we have to manually wash the dishes and dinnerware. It’s been 5 week’s already. Also when I had called to register the dishwasher ( and also Kitchenaid Combo oven, Whirlpool cooktop ) the agent was pestering me to buy an extended warranty. He continued pushing me to buy it for 25 minutes. Then when I called the service department about the repair, they told me NONE of the appliances were registered though the previous person took model and serial numbers of each of them. So, your customer is paying for it in terms labor and anguish and he has paid for a NEW unit. Kitchenaid is spending money on parts and labor. I do not even know whether I am receiving refurbished replacement parts. Whereas the builder’s supplier ( whose name had not been revealed to me ) who should bear the responsibility of replacing the dishwasher has not been notified by Kitchenaid or the builder. Why is he sheltered? How long do you expect me to wait patiently.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 582475.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very pleased with my K-A dishwasher
on August 26, 2024
Posted by: Katie II
from Labelle, Queens Co., Nova Scotia
Replacement for 23 y.o. Bosch. Love my Kitchen Aid dishwasher, esp. the third rack; large space between top
rack and lower rack allows for tall items. I only use the Express Wash bc it meets all my cleaning needs, even
pots!
rack and lower rack allows for tall items. I only use the Express Wash bc it meets all my cleaning needs, even
pots!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Poor design
on September 7, 2024
Posted by: jimnv53
[This review was collected as part of a promotion.] So far this machine is just ok. It seems to clean well. However, Our standard sized dinner plates cannot be placed upright in the lower shelf. This means they have to be tilted dramatically, which takes up a lot more room. I would be happy to do without the top shelf since room inside the machine is the issue that causes this problem. I'm sure I will figure out a way of loading it that works almost as well as my last machine, but this design flaw is a hassle, at least for now.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic Dishwasher
on September 13, 2024
Posted by: Connie00
from Fort Erie ON
[This review was collected as part of a promotion.] I have had this dishwasher for about a month now. We bought this model due to the quietness of it (39 dBA). And I must say it is amazing. I had to put my ear right next to it to make sure it was running the first time I tried it. There are 3 racks allowing me to stack it full! The top rack is great for large cooking utensils and lids. The middle rack moves up and down to allow for tall glasses and such. The bottom rack still has plenty of room for my dishes, pots, pizza pans, and cookie sheets. The last 2 never fit in my previous dishwasher. I highly recommend this dishwasher, it is worth it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on September 16, 2024
Posted by: Arline43
[This review was collected as part of a promotion.] Two washes, two small water leaks. Repair guys diagnosed that the rubber door seal in upper left corner had pushed back, thus causing a small leak. They did a temp fix; new door seal ordered.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 593891.
We look forward to speaking with you.
MArcos O
We look forward to speaking with you.
MArcos O
Written by a customer while visiting kitchenaid.com