Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.5
(2,808 Reviews)
Rating breakdown 2,808 reviews
5 Stars
2,005
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
143
88%of customers recommend this product.
(
1,914 out of
2,179)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Great Product!
on July 18, 2023
Posted by: MYDISH
from Denver
[This review was collected as part of a promotion.] I bought this dishwasher about two months ago and it is so quiet you can't believe it is on, even when standing next to it! It cleans everything so great, even tea stains in tea cups come out without extra hand washing.
You should seriously check this appliance out if you are in need of a new dishwasher.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet Operation and Solid Construction
on August 15, 2023
Posted by: Mikey 49
from Chicago Suburbs
[This review was collected as part of a promotion.] I bought this unit about a month or so ago to replace a 20 year old very quiet Bosch. So, I searched for Bosch replacement but once I checked out this KitchenAid dishwasher, I was sold: Super Quiet, High Capacity and SIMPLE to Operate... for it's price point, so far it has exceeded my expectations: besides quiet operation, the heated dry feature is great (my old unit did not have this feature, a lot of DWs don't for some reason; odd??) and the dishes come out sparkling clean! The utensil tray at the top is great too... easy loading and keeps forks/spoons/etc. sorted for easy unloading. The interior seams to be larger than the other models I looked at as well. Going back to ease of operation, so many of the more expensive units are so much more complex and quite frankly, some seemed to be of a lower quality of materials: plastic interiors, etc. At this point I am super satisfied! If not for the status light on the face of the dishwasher, I would not even know (or believe) it was running, it is SO QUIET! 6 stars out of 5... You won't be disappointed with this unit. Cheers!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
New dishwasher doesn’t work
on September 12, 2023
Posted by: Tisz
from OHIO
[This review was collected as part of a promotion.] My new dishwasher has never worked. The repairman came today and installed a new motor for the water pump. Hopefully that will resolve the issue. I am very disappointed that I had trouble with a brand new dishwasher. I purchased 4 major Kitchen Aid appliances for my kitchen remodel and I have had to have a repair person for all 4 of them since they were installed. I’m unhappy about Kitchen Aid quality and quality control.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 14, 2023
Thank you for sharing your experience with us, Tisz. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423P4Iz3 or Direct Message on Instagram http://spr.ly/6424P4IzO . When responding please include your contact information and reference Case # 394186.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Worst Dishwasher I've Ever Owned
on September 13, 2023
Posted by: DontBuyKitchenAid1
from Spokane, WA
[This review was collected as part of a promotion.] this is literally the worst dishwasher I've ever owned. When you get done with a cycle and open the door water pours out of the vent in the front onto the floor. Every time there is at least a 20 sq in water puddle you have to wipe up. It also does a horrific job drying even when you put it on the extended drying cycle.
If you buy this ensure you also purchase ample paper towel as you'll be not only wiping up the water pouring out of the front but also all of the water from the non-dry dishes/cups that will be dripping all over your kitchen.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 14, 2023
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428P4LOA or Direct Message on Instagram http://spr.ly/6421P4LOh . When responding please include your contact information and reference Case # 394700.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting kitchenaid.com
Customer Rating
1
After only 2.5 weeks, it stopped working
on September 27, 2023
Posted by: Washing dishes by hand
[This review was collected as part of a promotion.] I loved it for the two and a half weeks it worked.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 27, 2023
Thank you for sharing your experience with us, Washing dishes by hand. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 402709.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Faulty
on October 3, 2023
Posted by: Lake756
from Hayesville NC
[This review was collected as part of a promotion.] Never ran one cycle. Every part except the exterior is being replaced!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 9, 2023
Thank you for sharing your experience with us, Lake756. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 406285.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Save your money
on October 6, 2023
Posted by: Randy 101010
from Texas
[This review was collected as part of a promotion.] I bought this a month ago. Loaded it up for the first time it ran for about 5 mins the shut off. Tried it again same thing. Did this at least 5 times. Now it’s been sitting there collecting dust till a service guy can come and take a look. Spent all that money to look at it. The service company is over a month out. I should have just taking it back and returned it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 10, 2023
Thank you for sharing your experience with us, Randy 101010. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 407991.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broke within a month
on October 9, 2023
Posted by: C11751
from Chicago IL
[This review was collected as part of a promotion.] I bought this a month ago and already have had to service it because the control board was bad. I’ve always loved Kitchen Aid but will not in the future and now they are telling me I have to wait for the new board.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 11, 2023
Thank you for sharing your experience with us, C11751. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 409456.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com