Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,811 Reviews)
Rating breakdown 2,811 reviews
5 Stars
2,006
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,915 out of
2,181)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
3
Quiet but loading dishes & utensils is frustrating
on October 7, 2024
Posted by: Debi D
from Bellevue, WA
[This review was collected as part of a promotion.] I have several complaints about this (model KDTE204KPS) dishwasher: The middle section is of limited use because dishes roll off. This causes dishes to crowd the cup section, which requires you to turn cup handles in the wrong direction. Also, the bottom utensil basket is extremely poorly redesigned. It has two slot sizes, which is totally unnecessary and inconvenient. Half of my utensils do not fit in the smaller slots! I had to slide out and remove the slot cover; I now have to load my utensils upside down, which is not recommended because of nesting. The handle on the utensil holder is too high, obtrusive, and awkward. One saving grace: this dishwasher is very quiet at 39dBA. Please note: I replaced this dishwasher with a Kitchen Aid dishwasher purchased in 2010. The utensil basket was much better designed; it was a HUGE MISTAKE to redesign it! And, the middle rack was less frustrating and more useful.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the 3rd rack!
on October 7, 2024
Posted by: BCLisa
from Brackendale, BC Canada
[This review was collected as part of a promotion.] We are very happy with our recent purchase of a KitchenAid38 dBAdishwasherin PrintShieldfinosh. I didn’t think I’d have any use for the top third row rack, but I use it everyday. For small bowls, ramekins, lids and utensils. It has freed up even more room in the already spacious design. We have large dinner plates that fit in side by side no problem. It’s unbelievable how quietly it runs and how clean everything is. I wish we had purchased this sooner.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best decision
on October 7, 2024
Posted by: Aprilbird
[This review was collected as part of a promotion.] Bought this a month ago, was the best decision made.
It is the quietest dishwasher we have ever had. We have a open living area, and you cannot hear it running in the kitchen. We'll built, and the 3 racks provide lots of space for dishes.
It is the quietest dishwasher we have ever had. We have a open living area, and you cannot hear it running in the kitchen. We'll built, and the 3 racks provide lots of space for dishes.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Glad we purchased it
on October 7, 2024
Posted by: Cultural Anthropologist
[This review was collected as part of a promotion.] More costly than other brands. But amazingly quiet. It cleans well, even on short cycles. Attractive case.
Two issues: We have the model with the shelf, which is fine. But there is no accommodation for stemware in this model, which is inconvenient.
As well, we purchased an extended warranty, but received no documentation for it. Who do I contact, if needed?
As well, we purchased an extended warranty, but received no documentation for it. Who do I contact, if needed?
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Reliable.
on October 8, 2024
Posted by: Alim Hasan
from New York
[This review was collected as part of a promotion.] Very Happy. Much Quite and Much better than Bosch.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
A++++ Highly recommend this dishwasher
on October 8, 2024
Posted by: Benjamin BTB
from St Petersburg, FL
[This review was collected as part of a promotion.] This is exactly what we wish to purchase and is meeting and exceeding all of our expect
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on October 8, 2024
Posted by: Randy55
from Saint Louis, Missouri
[This review was collected as part of a promotion.] The machine washes fine but I can't get the drying process to work well. Everything is wet. The user manual does not explain the operation of the controls.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Worst. Dishwasher. Ever.
on October 9, 2024
Posted by: DisgruntledALot
[This review was collected as part of a promotion.] We bought this in July. Two and a half months and two technicians later it still doesn't work. Hasn't worked since it was installed. I'd rate it 0 out of 5, but its not a option.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 606042.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com