Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,124
4 Stars
459
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,996 out of
2,270)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Poor vent design
on June 18, 2024
Posted by: Gramalamb
from Hillsboro, OR
[This review was collected as part of a promotion.] This is my second dishwasher in a newly built home. The replacement is the same model as the first. When opening the door to unload clean dishes a puddle of water and splashes of water are left on the floor. This water comes from the vent in the door and exists even if I wait overnight before unloading. It presents a danger for slipping and fallin.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 20, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 552878.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Junk
on June 24, 2024
Posted by: allen2158
from Greenville, SC
[This review was collected as part of a promotion.] I bought this six months ago and I’m disappointed with the quality. Unlike previous kitchenaide dishwashers I’ve had, this one is so light weight and flimsy that the door has to be gripped in the middle because the door flexes and bends so much. There’s GOT to be an alternative to junk with planned obsolescence engineered right into the product. Everyone sees how poorly you’re making these now. Very sad. I have had three of your new dishwashers in eight years, and I only buy the brand to match the other kitchenaide products in my kitchen that they match (which are also junk). I’d buy another brand, but all manufacturers beside Speed Queen intentionally engineer sub-par junk.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quitness
on June 26, 2024
Posted by: Sherrysld1068
from Melissa Texas
[This review was collected as part of a promotion.] I love this dishwasher. Love the space how quiet it is and the way it looks. It washes and drys really good
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Without a dishwasher for months.
on July 9, 2024
Posted by: OneweekL8
[This review was collected as part of a promotion.] Received a broken unit (leaking from the tub weld. My wife delivered our baby shortly after our unit arrived so we installed it about one week after the return period to find it leaking all over our kitchen. Of course, whirlpool won't make things right and send a new unit without making us wait for a new tub, which is on backorder, to arrive, so that a technician can rebuild our entire unit and possibly cause other new issues. In the meantime, we are without a dishwasher, potentially for another whole month. What a joke. I'm calling the support lines and getting the runaround all over the place. Completely unacceptable given the unit is brand new and never once used
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 562286.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Needs better design
on July 22, 2024
Posted by: Mntyuvf
from CA
[This review was collected as part of a promotion.] Not happy with the finished look , the bottom finished front has about 3/4 “ screw holes gap that show , it looks unfinished and cheap
The other look of the dishwasher is nice but the open screw holes cheapen it.
If it wasn’t for that flaw I’d give it 4 stars.
The other look of the dishwasher is nice but the open screw holes cheapen it.
If it wasn’t for that flaw I’d give it 4 stars.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
fantastic features
on July 30, 2024
Posted by: annette Rickabaugh
I bought this dishwasher 6 months ago and al I can say id WOW!!!! it is so quiet you can barely tell its running. I have never preached any of my dishes and none of them have ever come out dirty. I love the upper rack for my cooking utensils. this is the very best dishwasher ive ever owned and I have at 70 years old have owned a few. lol.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on July 30, 2024
Posted by: Janey45
[This review was collected as part of a promotion.] It’s SO quiet! I have to check if it’s even running. Only problem is removing the plastic film that covered the entire dishwasher and there are still little bits
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
What a Difference!
on August 2, 2024
Posted by: Good Witch
from Azle, TX
[This review was collected as part of a promotion.] In June, 2024 we purchased my KitchenAid dishwasher. My old dishwasher was 16 years old and worked, but it wasn't doing as well as when new. It was TIME. After researching, I decided to look at a few when they came on sale. I am so happy that I did. My new KitchenAid is as quiet as a whisper that sometimes I check just to make certain that it's on. It also holds pots and pans along with all my dishes and glassware from a huge family meal. Not only does it give me many options to choose from my dishes seem to sparkle! I am thrilled with my new dishwasher.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com