Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Cleans great!
on August 20, 2025
Posted by: Hawaiian Tutu
from Kapolei, HI
[This review was collected as part of a promotion.] One month now and I'm very pleased. It is so quiet and gets everything sparkling. I like that it has a filter that I have to clean every month or so. I also like the three racks and the silverware rack is great making it easier to unload.
(This review was collected as part of a promotion.) Nice and no water stains, multiple options like ProWash / tough / Normal / Express Wash / Rinse only ...etc
[This review was collected as part of a promotion.] Very Disappointed. Dishwasher never worked. Repair technician said it needed. Diverter Value and a sump assembly. New dishwasher- never worked.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 20, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 770736 We look forward to speaking with you. Christy T
(This review was collected as part of a promotion.) Bought it about a month ago to replace our 19 year old Kitchenaide, which had some water issues which caused water to leak out onto floor and through the basement ceiling . Was able to remove old one and install new one myself. One of the reasons we bought this unit was because of the salesman Robert Wood, he knew about the different features and explained everything well. Alot better treatment from Rob, then what was received at other dealers.
(This review was collected as part of a promotion.) I bought this dishwasher 2 weeks in it stopped draining had a repair man come got it going again . 1 week later stopped draining again. Was an expensive install as we had to have 2 dishwashers now installed out of our pocket!!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA Social Care, August 21, 2025
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case # (293617939). Take care! -Alisha
(This review was collected as part of a promotion.) The dishwasher was an easy installation. The three levels of dishwasher are wonderful,we only put it on to wash once a day. The dishwasher hold a great deal of dishes. One of the best features of this machine is how quiet it is. The kitchen is located beside out living room and we can't hear it running. The dishes come out immaculately clean.