Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,813 Reviews)
Rating breakdown 2,813 reviews
5 Stars
2,007
4 Stars
435
3 Stars
142
2 Stars
84
1 Star
145
88%of customers recommend this product.
(
1,916 out of
2,182)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
Works great and very quiet
on August 6, 2024
Posted by: Gina56
[This review was collected as part of a promotion.] I installed the dishwasher a week ago and am pleased with the cleaning power. Installation was easy, although it takes a bit of time. I like the that I can put 12 oz glasses in the middle rack and still able to use the top rack; unlike my previous unit. I would recommend this unit to anyone.
However there were some issues with the complete order; I requested and paid for installation and removal of old unit. When the the dishwasher was delivered the driver/installer saw that I did not have an air gap and told me he could not install the unit; I signed for delivery and he left.
When I unpacked the dishwasher to install it, I found water in one of the side compartments and the inside was wet as well (I assume the water residue was from testing). When completely installed I ran it through a cycle and have had no issues. I did not install an air gap, I did some research and created a high loop instead.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
New - doesn't work
on August 8, 2024
Posted by: Scottb89
[This review was collected as part of a promotion.] It doesn't work. Turns on, blue light, then pauses and I can't get it to run.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 8, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 575536.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Awful think of junk
on August 8, 2024
Posted by: Mombren
Had exactly 1 year and control panel went out. Kitchen aid not helpful at all and don’t care about their costumers! I have advised neighbors to not buy this brand
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 575693.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good overall dishwasher and very quiet
on August 10, 2024
Posted by: David8828
from Atlanta, Georgia
[This review was collected as part of a promotion.] Good dishwasher. Top rack is limited due to its depth/height. Would have preferred if I could have used it for plastic containers and if there was a clean cycle just for it with the improvements mentioned
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Works well and quiet
on August 10, 2024
Posted by: Twin mom
from Texas
[This review was collected as part of a promotion.] We replaced our prior Kitchen Aide with this updated version so it would match the rest of our appliances. It works well, and I like the adjustable top rack, but I wish it would go up higher so I could get larger pans and trays in the bottom.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
It Works !
on August 11, 2024
Posted by: Big Sky
from Bend Oregon
[This review was collected as part of a promotion.] Just had this dishwasher installed and it works! Lets see how long it will last. We have bought Kitchen Aid products before and have had good look with them.
It is very quite
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great dishwasher
on August 11, 2024
Posted by: boomer75
[This review was collected as part of a promotion.] We bought this dishwasher about 2 weeks ago and so far have been happy with it. It's quiet, loads a lot more than our old dishwasher, very versatile loading and does a good job cleaning.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
good dishwasher
on August 11, 2024
Posted by: ej083
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and we like it.
Written by a customer while visiting kitchenaid.com