Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
High quality
on December 2, 2022
Posted by: Ed124
from New York
[This review was collected as part of a promotion.] This is a replacement dishwasher to the one I purchased since the initial one had a defective unseen but leaked. The new one also has a dent and initially leaked but appears the door seal is going to conform to the small dent and won’t leak. If it doesn’t seal the outstanding customer service who were very responsive will care for this.
[This review was collected as part of a promotion.] I inquired with an appliance serviceman and he suggested this dishwasher. I have not been disappointed at all! It’s very roomy, dishes sparkle and they are dry when I go to put them away! Definitely worth the little extra money for great quality!
[This review was collected as part of a promotion.] The dishwasher will not turn on.. it start but never goes into the cycle. It needs to be serviced.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, December 2, 2022
Thank you for sharing your experience with us, Ro22. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] We purchased our Kitchenaid dishwasher in October of this year. It was delivered and installed. The first time we ran the dishwasher it operated for about twenty minutes and stopped. The control panel showed no lights or power. The service people came and determined that a control module of some type was not functioning. It was the determined that there were no replacement modules available anywhere. The dealer agree to,replace it with another, same model, Kitchenaid, which they had to,wait a week to get delivery. The dealer delivered and installed the replacement. The new dishwaher worked for about complete cycles, but then last night it stopped halfway through the cycle and stopped. Same problem, no power, no lights….nothing. So,now we will contact the dealer and demand replacement of the Kitchenaid with another make. I have absolutely no trust in the Kitchenaid dishwasher,
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, December 2, 2022
Thank you for sharing your experience with us, William Zeising. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] We have had this dishwasher for about a month now and we are so pleased with its performance and reliability. It is so nice to be able to remove dishes without having to "re-wash" them by hand as we had to do with our previous dishwasher. And I love the third rack. I never thought I would use it, but I do for plastic covers and large utensils. What a clever idea!
[This review was collected as part of a promotion.] I’m so glad we decided to make this purchase. It’s very quiet and has many useful features. I didn’t think we would use the sterilization feature but we do all the time! Nice looking and perfect for the space.
I really like this one for a lot of reasons. 1. It’s quite. 2. It’s very well built and it’s built to last. 3. It gets everything very clean. 4. It has a ton of storage. 5. The stainless finish cleans easily. 6. It’s nice with the 3rd silverware rack, especially if your silverware drawer is right next to it. Makes it easy to load and unload. I just removed the silverware carry case for more room in the bottom rack.
[This review was collected as part of a promotion.] First time having a dishwasher you can be around and not be able to hear it running. Love the top rack for silverware.