Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,124
4 Stars
459
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,996 out of
2,270)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Love it!!
on April 17, 2024
Posted by: Melis1
[This review was collected as part of a promotion.] I absolutely love my new KitchenAid dishwasher! It looks beautiful in my kitchen and it is whisper quiet. The first time I ran it I had to listen for some noise to make sure it was running. The dishes come out sparkling clean and dry. I am very happy that I got the KitchenAid with the top controls. I bought it in white, it is very high end in appearance and function. I also am very happy that it has the stainless steel interior and not plastic like some others.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
The machine is perfectly quiet, cleans very well.
on April 22, 2024
Posted by: hat1
[This review was collected as part of a promotion.] We love this machine but for one thing, the water on the door when the drying cycle is complete.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not working yet.
on May 27, 2024
Posted by: TMCossa
from Salisbury MD
[This review was collected as part of a promotion.] I can’t really write a review of the dishwasher since it is still not working over two weeks after we bought it. I love the looks of the dishwasher and that it has three racks. The store where we bought it from installed it and evidently the installer didn’t hook up the hoses correctly so it doesn’t drain properly. The first time we called the store, our salesman said we had to call the manufacturer, because it is under warranty. The tech from whirlpool came and after examining it said that the dishwasher works okay but the hoses were twisted, making it not drain correctly. The installers came out again, and ran a short cycle and it drained. Two days later we tried to use it and it cut off again and gave error codes. We are ready to have the store where we bought it pull it out and give us a full refund!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, May 30, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 542734.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Dead out of the box
on May 28, 2024
Posted by: CurlerBill
[This review was collected as part of a promotion.] Once we had the motor replaced the dishwasher was he er has lived up to expectations. It's quiet and does a CC terrific job cleaning the dishes.
We were disappointed that the service person did not bring a replacement motor initially as we had provided the error code when we booked the service. After he confirmed the problem on the 1st visit we had to wait another week for him to return with the part.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Dishwasher with bad motor
on June 1, 2024
Posted by: Stan1234567990
[This review was collected as part of a promotion.] I purchased a new home with a kitchen aid dishwater. The dishwasher did not work. I had to wait 3 weeks for kitchen Aid to send out a repairman. The repairman came out and had to replace the motor which he said he typically has to replace a motor on at lest one brand unit every week.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 544919.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Didn’t work one time!
on June 5, 2024
Posted by: cyn11
[This review was collected as part of a promotion.] The dishwasher did not run one cycle. Once turned on it gave the wash motor error. Very unghappy with the customer service too!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 6, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 546852.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stay away!
on June 5, 2024
Posted by: Unhappy customer 10001
from Albany, NY
Stay away! Do not buy this machine! We have already had our second control panel fail on the dishwasher within the first year of ownership. Feeling very concerned that it is likely to fail again when replaced, and we'll no longer have warranty coverage.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 547183.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
We love it
on June 11, 2024
Posted by: Rebo42
from Phoenix, AZ
[This review was collected as part of a promotion.] The quietest dishwasher we've ever owned. Dishes are spotless. Highest recommendation with no reservations
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com