Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,811 Reviews)
Rating breakdown 2,811 reviews
5 Stars
2,006
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,915 out of
2,181)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Dishwasher with bad motor
on June 1, 2024
Posted by: Stan1234567990
[This review was collected as part of a promotion.] I purchased a new home with a kitchen aid dishwater. The dishwasher did not work. I had to wait 3 weeks for kitchen Aid to send out a repairman. The repairman came out and had to replace the motor which he said he typically has to replace a motor on at lest one brand unit every week.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 544919.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Didn’t work one time!
on June 5, 2024
Posted by: cyn11
[This review was collected as part of a promotion.] The dishwasher did not run one cycle. Once turned on it gave the wash motor error. Very unghappy with the customer service too!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 6, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 546852.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stay away!
on June 5, 2024
Posted by: Unhappy customer 10001
from Albany, NY
Stay away! Do not buy this machine! We have already had our second control panel fail on the dishwasher within the first year of ownership. Feeling very concerned that it is likely to fail again when replaced, and we'll no longer have warranty coverage.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 547183.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
We love it
on June 11, 2024
Posted by: Rebo42
from Phoenix, AZ
[This review was collected as part of a promotion.] The quietest dishwasher we've ever owned. Dishes are spotless. Highest recommendation with no reservations
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor vent design
on June 18, 2024
Posted by: Gramalamb
from Hillsboro, OR
[This review was collected as part of a promotion.] This is my second dishwasher in a newly built home. The replacement is the same model as the first. When opening the door to unload clean dishes a puddle of water and splashes of water are left on the floor. This water comes from the vent in the door and exists even if I wait overnight before unloading. It presents a danger for slipping and fallin.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 20, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 552878.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Junk
on June 24, 2024
Posted by: allen2158
from Greenville, SC
[This review was collected as part of a promotion.] I bought this six months ago and I’m disappointed with the quality. Unlike previous kitchenaide dishwashers I’ve had, this one is so light weight and flimsy that the door has to be gripped in the middle because the door flexes and bends so much. There’s GOT to be an alternative to junk with planned obsolescence engineered right into the product. Everyone sees how poorly you’re making these now. Very sad. I have had three of your new dishwashers in eight years, and I only buy the brand to match the other kitchenaide products in my kitchen that they match (which are also junk). I’d buy another brand, but all manufacturers beside Speed Queen intentionally engineer sub-par junk.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quitness
on June 26, 2024
Posted by: Sherrysld1068
from Melissa Texas
[This review was collected as part of a promotion.] I love this dishwasher. Love the space how quiet it is and the way it looks. It washes and drys really good
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Without a dishwasher for months.
on July 9, 2024
Posted by: OneweekL8
[This review was collected as part of a promotion.] Received a broken unit (leaking from the tub weld. My wife delivered our baby shortly after our unit arrived so we installed it about one week after the return period to find it leaking all over our kitchen. Of course, whirlpool won't make things right and send a new unit without making us wait for a new tub, which is on backorder, to arrive, so that a technician can rebuild our entire unit and possibly cause other new issues. In the meantime, we are without a dishwasher, potentially for another whole month. What a joke. I'm calling the support lines and getting the runaround all over the place. Completely unacceptable given the unit is brand new and never once used
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 562286.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com