Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,983 Reviews)
Rating breakdown 2,983 reviews
5 Stars
2,127
4 Stars
461
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,999 out of
2,273)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Happy with purchase!
on June 19, 2024
Posted by: b+e27
[This review was collected as part of a promotion.] Our family loves how quiet the Kitchen Aid/Whirlpool dishwasher is. We don't have any extra noise barrier around the outside, except the regular kitchen cabinets. Since it is near our table, we can even run it while eating our meal. Also, the 3rd tray on top level fits neatly above the dishes to provide room for our flatware. It's nice to be able to put the spoons together in a group, so that when emptying it after cleaning, all we have to do is grab them in a group and not have to sort them much. The tray happens to be at the same level as our drawer where we store them, making it very convenient when unloading the dw.
We're still not used to the outside handle to open the door. It is metal/industrial look and doesn't seem to go well with the white dw. Wish the handle wasn't so prominent, and more modern or classic looking.
Overall, we are happy with our purchase.
We're still not used to the outside handle to open the door. It is metal/industrial look and doesn't seem to go well with the white dw. Wish the handle wasn't so prominent, and more modern or classic looking.
Overall, we are happy with our purchase.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quick and Quiet
on June 20, 2024
Posted by: doreenh
[This review was collected as part of a promotion.] Overall a good dishwasher; runs quickly and quietly. It would be good if the top utensil rack was a little lower to fit larger spatulas. Also, very easy to accidentally touch the buttons on the top when opening and closing the door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
I think we got the bad one of the bunch
on June 20, 2024
Posted by: CandanceJ
from Lehi, UT
[This review was collected as part of a promotion.] We had this dishwasher 2 months. The first month it worked great and then for the last month we have had to have the repair service out twice already, and now awaiting a third visit. Each time they have replaced various parts, hoping the problem is fixed. We can then wash for a few days and then the malfunction happens again. This is a brand new house with brand new appliances. This third time they want to replace the floor (bottom of tub components) to see if that will fix the problem. Those parts are on backorder and said it will take a minimum of 2 weeks. So in the 2 months we have had this dishwasher we have been hand washing dishes pretty much the past month in our new house.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 554193.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quieter With Improved Cleaning
on June 21, 2024
Posted by: Wideguy
[This review was collected as part of a promotion.] We purchased this dishwasher just over a month ago to replace an older KitchenAid dishwasher that finally wore out. This unit is quieter, and appears to have more spraying power. The addition of the thinner upper third level is ideal for cleaning larger knives and stirring spoons without compromising other shelf space. This KitchenAid dishwasher has more than enough cycle options for our needs. There are also several delay features if you want to postpone running the dishwasher until a later time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and does a great job cleaning
on June 22, 2024
Posted by: LMartin
from Michigan
[This review was collected as part of a promotion.] So the best dishwasher I’ve ever had! Love the spacing and amount of dishes I can get cleaned at once.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderfully quiet, excellent cleaning
on June 23, 2024
Posted by: Tom24
from Atlanta
[This review was collected as part of a promotion.] We purchased a new house and wanted the Kitchen Aid dishwasher because of its low noise rating. It delivered even more than expected. It's extremely quiet and cleans exceptionally well. The glassware, pans,Corning ware and silverware look brand new after being washed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great machine
on June 23, 2024
Posted by: Paul73
from California
[This review was collected as part of a promotion.] So far the washer has been fantastic, not real sure how to use top rack yet but have been experimenting with different dishes, this one has plenty of room, i seem to run out of dishes before i have a full load to wash,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Never worked
on June 23, 2024
Posted by: Paulish22
[This review was collected as part of a promotion.] Well plugged it in and it never worked. I was a dummy and bought it at a Black Friday sale thinking my project was going to go fast. Unboxed it and nothing. Called a tech and he came out and said buy a new one. I was out of warranty.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 555564.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com