Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,816 Reviews)
Rating breakdown 2,816 reviews
5 Stars
2,010
4 Stars
435
3 Stars
142
2 Stars
84
1 Star
145
88%of customers recommend this product.
(
1,917 out of
2,183)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
2
on July 6, 2024
Posted by: JS28
from Harrisburg, PA
[This review was collected as part of a promotion.] This dishwasher came new with my home. It does not dry the dishes even on the extended mode or when shook off prior to the drying cycle and it smells bad. I wash all off my dishes off so it’s not from food in there
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Marcos O, Social Care, July 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 561301.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Clean dishes!
on July 6, 2024
Posted by: pmsdki
[This review was collected as part of a promotion.] Great product very happy with it clean and dry dishes love top rack for lids and such
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet and Clean
on July 6, 2024
Posted by: Ms Nonnie
[This review was collected as part of a promotion.] I’ve had my Kitchen Aid for about a month. I couldn’t be happier with a dishwasher! It’s super quiet and actually does what it’s suppose to do. Dishes are clean! I give this one a five stars!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on July 8, 2024
Posted by: dentalhy
[This review was collected as part of a promotion.] Do not like the drying cycle--dishes are still wet. Do not like controls on top of door; if wet from steam or water, will not register pressing for cycle or to start. Do not like that if I am loading dishwasher and accidently touch control panel, it beeps at me.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super Quiet
on July 9, 2024
Posted by: Veteran 1
from Katy, TX
[This review was collected as part of a promotion.] Extremely pleased with this purchase. Our previous KitchenAid DW was very quiet but, this one can barely be heard It is quiet as a church mouse.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent cleaning
on July 9, 2024
Posted by: Vero Beach
from Vero Beach Florida
[This review was collected as part of a promotion.] Bought Kitchen Aid after my Frigidaire kept breaking down. Im so pleased and happy with the Kitchenaid and cant believe the difference in cleaning. My dishes and glasses now come out sparkling and so clean, after having 3 years of less than acceptable results and constant residue on my dishes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Second excellent Kitchen Aid Dishwasher
on July 9, 2024
Posted by: Byll
from Brewster,MA
[This review was collected as part of a promotion.] Very pleased with the cleaning and drying of our new Kitchen Aid Dishwacher - we have one in another house and bought this because we liked the first one so much
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
what were they thinking?
on July 10, 2024
Posted by: the goodwitch
from VA
haven't use my dishwasher yet, though when i opened the door this morning to add a cup-- the dishes i loaded last night were covered w/water???
my biggest complaint w/this particular dishwasher is the totally unmatched handle that comes w/it.
i wanted the whirlpool that was in the show room, hubby wanted the kitchenAid due to the "quiet" factor.
just looking at my black stainless finish w/the two tone silver/chrome handle w/red ends--makes me shake my head in wonder how/why they would do that. looks like someone cobbled together the dishwasher w/left over parts. not a fan!
my biggest complaint w/this particular dishwasher is the totally unmatched handle that comes w/it.
i wanted the whirlpool that was in the show room, hubby wanted the kitchenAid due to the "quiet" factor.
just looking at my black stainless finish w/the two tone silver/chrome handle w/red ends--makes me shake my head in wonder how/why they would do that. looks like someone cobbled together the dishwasher w/left over parts. not a fan!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 11, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting kitchenaid.com