Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,816 Reviews)
Rating breakdown 2,816 reviews
5 Stars
2,010
4 Stars
436
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,917 out of
2,184)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
All- round great dishwasher
on June 13, 2024
Posted by: Happy2bclean
from BC
[This review was collected as part of a promotion.] I've had my dishwasher for a few months now and it is great! It's so easy to load, the third rack for utensils means I can take out the utensil tray in the bottom and have more room for bigger dishes! It is so quiet you would never know it's even on.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
3 rack
on June 14, 2024
Posted by: Trump 45
[This review was collected as part of a promotion.] Nice machine but the dishes keep coming out wet
3 rack is great
3 rack is great
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Want to love it…
on June 15, 2024
Posted by: More to come
[This review was collected as part of a promotion.] Purchased about a month ago.
Replaced a twenty year old kitchen aid.
The new dishwasher isn’t made as well as older one.
Still working on understanding all the bells and whistles.
Time will tell if it holds up.
Replaced a twenty year old kitchen aid.
The new dishwasher isn’t made as well as older one.
Still working on understanding all the bells and whistles.
Time will tell if it holds up.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
WARNING check inside box before you accept delive
on June 15, 2024
Posted by: Jhk9943
[This review was collected as part of a promotion.] Box was new no damage.
Contents destroyed, door was
so dented it could not close, back
was also damaged.
Contents destroyed, door was
so dented it could not close, back
was also damaged.
How could you package an obviously
damaged machine in a NEW box.
damaged machine in a NEW box.
Totally unacceptable!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 20, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 551527.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Happy with purchase!
on June 19, 2024
Posted by: b+e27
[This review was collected as part of a promotion.] Our family loves how quiet the Kitchen Aid/Whirlpool dishwasher is. We don't have any extra noise barrier around the outside, except the regular kitchen cabinets. Since it is near our table, we can even run it while eating our meal. Also, the 3rd tray on top level fits neatly above the dishes to provide room for our flatware. It's nice to be able to put the spoons together in a group, so that when emptying it after cleaning, all we have to do is grab them in a group and not have to sort them much. The tray happens to be at the same level as our drawer where we store them, making it very convenient when unloading the dw.
We're still not used to the outside handle to open the door. It is metal/industrial look and doesn't seem to go well with the white dw. Wish the handle wasn't so prominent, and more modern or classic looking.
Overall, we are happy with our purchase.
We're still not used to the outside handle to open the door. It is metal/industrial look and doesn't seem to go well with the white dw. Wish the handle wasn't so prominent, and more modern or classic looking.
Overall, we are happy with our purchase.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quick and Quiet
on June 20, 2024
Posted by: doreenh
[This review was collected as part of a promotion.] Overall a good dishwasher; runs quickly and quietly. It would be good if the top utensil rack was a little lower to fit larger spatulas. Also, very easy to accidentally touch the buttons on the top when opening and closing the door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
I think we got the bad one of the bunch
on June 20, 2024
Posted by: CandanceJ
from Lehi, UT
[This review was collected as part of a promotion.] We had this dishwasher 2 months. The first month it worked great and then for the last month we have had to have the repair service out twice already, and now awaiting a third visit. Each time they have replaced various parts, hoping the problem is fixed. We can then wash for a few days and then the malfunction happens again. This is a brand new house with brand new appliances. This third time they want to replace the floor (bottom of tub components) to see if that will fix the problem. Those parts are on backorder and said it will take a minimum of 2 weeks. So in the 2 months we have had this dishwasher we have been hand washing dishes pretty much the past month in our new house.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 554193.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quieter With Improved Cleaning
on June 21, 2024
Posted by: Wideguy
[This review was collected as part of a promotion.] We purchased this dishwasher just over a month ago to replace an older KitchenAid dishwasher that finally wore out. This unit is quieter, and appears to have more spraying power. The addition of the thinner upper third level is ideal for cleaning larger knives and stirring spoons without compromising other shelf space. This KitchenAid dishwasher has more than enough cycle options for our needs. There are also several delay features if you want to postpone running the dishwasher until a later time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com