Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,140 Reviews)
Rating breakdown 3,140 reviews
5 Stars
2,224
4 Stars
494
3 Stars
168
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,091 out of
2,387)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Very quiet machine
on December 29, 2023
Posted by: Tom-Rochester NY
[This review was collected as part of a promotion.] Bought the dishwasher in early December. Have been using it daily. It is the most quiet dishwasher we’ve ever owned. It washer well and dries extremely well.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Dishwasher!
on December 30, 2023
Posted by: Phil671
[This review was collected as part of a promotion.] Excellent dish washer! So quiet it unbelievable. I had to go check and make sure it was running. The utensil rack cleans knives and forks great. No more checking to see if there really clean before putting them away.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Send me a new dish washer please!!
on December 30, 2023
Posted by: Kitchenaidis
from Hillsboro, OR
[This review was collected as part of a promotion.] This dishwasher came new with my new house build, but it has never worked....literally despite multiple installation inspections the control panel still just shows and error.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 3, 2024
Thank you for sharing your experience with us, Kitchenaidis. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 458426.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nice looking... doesn't work
on January 17, 2024
Posted by: Scarbros
[This review was collected as part of a promotion.] I bought a month ago and only normal and pro wash work. I think thecontrol board is bad. Looking online it is common this model. Wish I would have known.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 19, 2024
Thank you for sharing your experience with us, Scarbros. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 468321.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Happy owner
on February 2, 2024
Posted by: Bjl68
[This review was collected as part of a promotion.] Installation was a snap. The dishwasher is super quiet and does a fabulous job of cleaning the dishes.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features!
on February 3, 2024
Posted by: KBKevin
[This review was collected as part of a promotion.] We’ve had are new dishwasher about a month and we love it, it’s so quiet and everything is nice and dry when it’s finished.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Pretty and Smart
on February 20, 2024
Posted by: joycella444
from Utah
[This review was collected as part of a promotion.] The perfect dishwasher! Quiet and holds a lot of dishes
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible drying performance
on February 21, 2024
Posted by: KWH22
from Lake Tapps, WA
[This review was collected as part of a promotion.] Horrible drying performance. Cost me warranty membership fees with no resolution of the problem. Moved into a brand nee home with all brand new kitchen appliances from Kitchen Aid. Specifically I use dishwasher to clean my baby bottles. I tried every single way to get them dried properly but in vain. So, I thought there was a fault and scheduled a service. Service man came and he thought there was a problem with the board and said he had to order. So, I waited a week and then he came back with a new board and said he had fixed the problem, but actually it was not fixed. It is still leaving a lot of water after every single cycle. I am really surprised that there is no separate drying option. If there was so, I would not be that frustrated, I would just run another drying cycle after each cycle. Now I am stuck with this so called brand new machine. I wish I could afford to buy another machine with better drying performance. Or even if there is an exchange option from Kitchen Aid, I would exchange it with another one for better drying performance, I would pay the difference.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your experience with us, KWH22. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 487161.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com