Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.5
(2,819 Reviews)
Rating breakdown 2,819 reviews
5 Stars
2,013
4 Stars
436
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,918 out of
2,185)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
Great controls
on May 31, 2024
Posted by: Jberry
[This review was collected as part of a promotion.] The most quite dishwasher I have ever seen in all myself years.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Came from factory with error code
on May 31, 2024
Posted by: Christine O
from Victoria BC
[This review was collected as part of a promotion.] I purchased this dishwasher at the end of February and had it delivered April 11th as we had to do some renovations to fit the fridge we also purchased. Once we installed it there was an error code right away. This is where it got frustrating. Now we had to wait for a repair tech to come out which wasn't until April 22. He came and said the 'sump pump' was broken, he would order a new one & call us once it came in. He also said this model is almost always needing a new sump pump... they are coming that way from the factory. I hadn't heard anything by May 13th so I called the Kitchenaid toll free number to inquire if the part was in yet and no one seemed to know what I was talking about. Third phone call try I got someone who found the tech who came out and sent him an email to f/u with me. The tech came on May 27th with the new part and over a month later I finally have a functioning dishwasher. Long story short, if you buy this model be prepared to hand wash dishes for up to 5 weeks while waiting for parts or you may be lucky and get a functioning one right off the bat.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, May 31, 2024
Hello, Christine! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your case #544603. We look forward to hearing from you! -Max
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Just ok.
on May 31, 2024
Posted by: RussD
from Montgomery, Texas
[This review was collected as part of a promotion.] Purchased about a month ago. The dishwasher replaced a 17 year old whirlpool dishwasher. Have noticed that it doesn't clean as well as our old one. Sometimes the soap dispenser does not open, large dishes prevent the sprayer from turning so we have to slant our dishes. Top rack takes space away from the bottom rack and doesn't clean that well on the top rack. Positives are the appearance, sturdiness and it is very quiet.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quiet and good looking. It works well too!
on June 1, 2024
Posted by: Heidi Ellen
[This review was collected as part of a promotion.] So far, I’m happy with the performance. Dishes are clean with no residue left behind. The drying function is slightly lacking. I do have to towel dry dishes, glasses, and silverware.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
My Dishwasher
on June 2, 2024
Posted by: Gregbe1
[This review was collected as part of a promotion.] Cleans great and is unbelievably quiet some times you have to pay attention if it’s running, yes we do love it
Written by a customer while visiting kitchenaid.com
Customer Rating
4
quiet dishwasher - have concerning picture
on June 3, 2024
Posted by: Peter from AL
from Harvest, AL
[This review was collected as part of a promotion.] Very quiet - conserves water cleans well. Concerned that the front will corrode.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Extremely quiet; great features & useful layout
on June 3, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This is an outstanding product. It’s quiet and very efficient. My old dishwasher was a Bosh, and thought it was quite; but the KitchenAid is quieter. There are more useful features with this product. It tells you when it’s running, blue light, because it’s that quiet. Also, it tells you when it’s finished, white light. I appreciate this product and strongly recommend it.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very happy
on June 3, 2024
Posted by: AngieT
from St Charles MO
[This review was collected as part of a promotion.] Bought this as part of a total kitchen renovation. It cleans well, and is super quiet. Some of my glasses fit oddly in the rack, but it hasn’t been an issue.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com