Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,984 Reviews)
Rating breakdown 2,984 reviews
5 Stars
2,128
4 Stars
461
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,999 out of
2,273)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Best upgrade
on April 25, 2024
Posted by: JH53024
from Grafton, WI
[This review was collected as part of a promotion.] Great dishwasher, so quiet and does an amazing job drying.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Failed on 3rd Wash, Disappointing Racks, Quiet
on April 28, 2024
Posted by: Bee Cave
from Bee Cave, TX
[This review was collected as part of a promotion.] The KDTE204KPS product failed on the third wash with multiple error codes. One of the front roller wheels in the middle rack has disintegrated. We are waiting for warranty service. This model is significantly de-featured compared to the previous model KDUE70FVSS3 we replaced it with, and it wasn't clear from the KitchenAid site that it was de-featured. Missing are the cup & stemware holder, the culinary caddy, the flexi-fold down tines, the small items mesh pouch, and the sure-hold light item clips. The utensil racks with variable sized holes are less useful and lower capacity than previous utensil racks. Both the lower and middle racks are as plain as the cheapest dishwasher you can buy elsewhere (tines poking straight up. The dishwasher soap dispenser is very cheaply made and looks like it will fail pretty quickly. Two good things remain - the dishwasher was quiet (for the two cycles that worked), and the SS front panel finish is very nice.
We currently have KitchenAid built-in refrigerator/freezer, double convection ovens, microwave oven, and dishwasher. The previous dishwasher model was greatly superior to this model. These are all showing their age, so a re-model is likely soon. We relied on KitchenAid to deliver a quality product with better features, and with this experience there's every reason to believe we will buy elsewhere. We'll spend more to get better that what Kitchen Aid currently offers.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 29, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 526851.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Does its job without letting you know its there
on April 28, 2024
Posted by: G Cube
[This review was collected as part of a promotion.] Unit has been installed for 2 months now. Ultra quiet and considerable more room inside. Still back and forth if I should have upgraded to the unit which has the upgraded utensil rack.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Does it job without letting you know it is there
on April 28, 2024
Posted by: GCube
[This review was collected as part of a promotion.] As advertised. Considerably more room than my 15 yo unit. Still back and forth if I should have purchased the upgraded unit with the enhanced utensil rack.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very pleased
on April 28, 2024
Posted by: Shushu51
[This review was collected as part of a promotion.] So far so good, we’ve had it a couple of months. Very quiet and dries better than most. Love the top utensil drawer.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Classy dish washer
on April 30, 2024
Posted by: Willwill86
from Quad cities Illinois
[This review was collected as part of a promotion.] Without a dought probably the quietest dishwasher we've seen. Works great with a stainless steel interior which is hard to find now days. A true Profesional grade high end appliance. And pretty comparable in price to competitors.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Like the options and ease of operating it.
on April 30, 2024
Posted by: JRed1958
[This review was collected as part of a promotion.] Pleased with how quiet it is and how clean the dishes are when finished. It’s a little low to the ground for our liking, but overall are pleased.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great dishwasher
on April 30, 2024
Posted by: Glittergirl
[This review was collected as part of a promotion.] So many great features on this dishwasher. I love that the silverware caddy is 1 long piece and the dividers slide off. Love the 3 rack on top! So quiet when it runs!
Written by a customer while visiting kitchenaid.com