Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,811 Reviews)
Rating breakdown 2,811 reviews
5 Stars
2,006
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,915 out of
2,181)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Send me a new dish washer please!!
on December 30, 2023
Posted by: Kitchenaidis
from Hillsboro, OR
[This review was collected as part of a promotion.] This dishwasher came new with my new house build, but it has never worked....literally despite multiple installation inspections the control panel still just shows and error.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 3, 2024
Thank you for sharing your experience with us, Kitchenaidis. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 458426.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nice looking... doesn't work
on January 17, 2024
Posted by: Scarbros
[This review was collected as part of a promotion.] I bought a month ago and only normal and pro wash work. I think thecontrol board is bad. Looking online it is common this model. Wish I would have known.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 19, 2024
Thank you for sharing your experience with us, Scarbros. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 468321.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Happy owner
on February 2, 2024
Posted by: Bjl68
[This review was collected as part of a promotion.] Installation was a snap. The dishwasher is super quiet and does a fabulous job of cleaning the dishes.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features!
on February 3, 2024
Posted by: KBKevin
[This review was collected as part of a promotion.] We’ve had are new dishwasher about a month and we love it, it’s so quiet and everything is nice and dry when it’s finished.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Pretty and Smart
on February 20, 2024
Posted by: joycella444
from Utah
[This review was collected as part of a promotion.] The perfect dishwasher! Quiet and holds a lot of dishes
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible drying performance
on February 21, 2024
Posted by: KWH22
from Lake Tapps, WA
[This review was collected as part of a promotion.] Horrible drying performance. Cost me warranty membership fees with no resolution of the problem. Moved into a brand nee home with all brand new kitchen appliances from Kitchen Aid. Specifically I use dishwasher to clean my baby bottles. I tried every single way to get them dried properly but in vain. So, I thought there was a fault and scheduled a service. Service man came and he thought there was a problem with the board and said he had to order. So, I waited a week and then he came back with a new board and said he had fixed the problem, but actually it was not fixed. It is still leaving a lot of water after every single cycle. I am really surprised that there is no separate drying option. If there was so, I would not be that frustrated, I would just run another drying cycle after each cycle. Now I am stuck with this so called brand new machine. I wish I could afford to buy another machine with better drying performance. Or even if there is an exchange option from Kitchen Aid, I would exchange it with another one for better drying performance, I would pay the difference.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your experience with us, KWH22. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 487161.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The trade offs are totally worth it!
on March 5, 2024
Posted by: Mama Judy
from Orange County CA
Purchased Thanksgiving 2023 and we are amazed at how clean and shiny the dishes and glasses come out. We run our dishwasher almost every day and sometimes twice in one day due to daily cooking at home.
I chose this model because it is almost silent. Our previous KitchenAid lasted 8 plus years getting heavy use during covid. I did give up a few features with this model in exchange for the lowest decibel level. It does not have the “top rack only” nor does it tell the cycle time on the lighted top panel but I was willing to give those up for the almost silent sound. I find use of the third level silverware rack a great idea. I never thought I would like it but I took out the bottom silverware rack and fit in more serving bowls, mixing bowls and pots. With the top silverware “grid” we don’t have to bend over repeatedly; we don’t worry about knives that little ones might get and the dog no longer runs to lick the spoons and forks! I place each type of silverware in a separate section ( teaspoons together, salad forks together etc) and then emptying silver and placing it in the silverware drawer is SO much faster! In the quest for efficiency and peace I really like the design features and quietness. ( my degree is in home economics) A great purchase reasonably priced.
I chose this model because it is almost silent. Our previous KitchenAid lasted 8 plus years getting heavy use during covid. I did give up a few features with this model in exchange for the lowest decibel level. It does not have the “top rack only” nor does it tell the cycle time on the lighted top panel but I was willing to give those up for the almost silent sound. I find use of the third level silverware rack a great idea. I never thought I would like it but I took out the bottom silverware rack and fit in more serving bowls, mixing bowls and pots. With the top silverware “grid” we don’t have to bend over repeatedly; we don’t worry about knives that little ones might get and the dog no longer runs to lick the spoons and forks! I place each type of silverware in a separate section ( teaspoons together, salad forks together etc) and then emptying silver and placing it in the silverware drawer is SO much faster! In the quest for efficiency and peace I really like the design features and quietness. ( my degree is in home economics) A great purchase reasonably priced.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Don’t build them like they used to
on March 20, 2024
Posted by: David 19841776
[This review was collected as part of a promotion.] I replaced a 20 year old Kitchen Aid. It was still working. There was cosmetic part broken and the part was no longer available. I will not have that problem with this dishwasher as I do not believe it will last 20 years. They don’t build things the way they used to. It is quiet and works well as it should as it’s new. Ask me again in 5 years
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com