Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,984 Reviews)
Rating breakdown 2,984 reviews
5 Stars
2,128
4 Stars
461
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,999 out of
2,273)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Best Dishwasher
on April 1, 2024
Posted by: LollyandPops
[This review was collected as part of a promotion.] Does a great job. Best dishwasher we have ever had.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid Surprise
on April 2, 2024
Posted by: R717
[This review was collected as part of a promotion.] Love this dishwasher, very quiet and my dishes are super clean and shiny!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on April 2, 2024
Posted by: Liam1946
[This review was collected as part of a promotion.] Have been on my new house which came with this dishwasher as part of the appliance upgrade package. Cleans fine, but does not dry the dishes, they are always wet at end of the cycle.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 512304.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
3
whisper quiet
on April 2, 2024
Posted by: cleangal
from new york
[This review was collected as part of a promotion.] I'll begin with the positives, it's quiet, looks good and cleans well.
Critiques, I wish that the bottom rack prongs would lay flat when loading larger items and that the utensil tray cover flipped upwards instead of removing the cover entirely. It also feels lower to the floor so I have to bend down further to load items in the bottom area. lastly, the front of dishwasher doesn't lay flat on it's own when open, I have to push the front down manually to for it to lay flat.
Critiques, I wish that the bottom rack prongs would lay flat when loading larger items and that the utensil tray cover flipped upwards instead of removing the cover entirely. It also feels lower to the floor so I have to bend down further to load items in the bottom area. lastly, the front of dishwasher doesn't lay flat on it's own when open, I have to push the front down manually to for it to lay flat.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazingly quiet!
on April 3, 2024
Posted by: Rich & Jill
[This review was collected as part of a promotion.] We have an open living room, dining room, kitchen in a 1,450 sq. foot townhouse. The dishwasher that was here when we bought the place was so noisy that we couldn't watch TV or sleep! This Kitchen Aid dishwasher is so quiet that we check to make sure it's running! It cleans great and has a light that stays in to tell that the dishes are clean. Great trays inside for easy loading and unloading! Love it!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Dishwasher
on April 3, 2024
Posted by: Lihua
from Florida
[This review was collected as part of a promotion.] I bought this several months ago in a new house and still doesn’t work. Still don’t have any response from KitchenAid to get it repaired.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 512894.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good value
on April 5, 2024
Posted by: Pauly1
[This review was collected as part of a promotion.] I bought this dishwasher a month ago and it has been working good.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Terrible customer support
on April 5, 2024
Posted by: PremiumMike
from Milwaukee, WI
[This review was collected as part of a promotion.] I received my Kitchenaide dishwasher on March 3, 2024 and installed it on March 5, 2024. Today, April 5, 2024 is the first day the dishwasher has run properly after exhaustive efforts to contact customer support and schedule servicing. After three service visits, spanning 2 full weeks (3/25, 3/26 and 4/5, each visit requiring me to take time off from work), the dishwasher is finally functioning. The tech ended up replacing the motor, control module and finally the wiring harness. This entire process took much too long and too much effort on my part. Additionally, I feel like I'm left with a Frankenstein unit and worry about long-term reliability. I am very disappointed with this entire experience and would have a hard time recommending a KA product to friends and family.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 8, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 514252.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com