Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,229
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
3
Made with very cheap parts
on April 2, 2023
Posted by: Turning red
from Southfield, MI
[This review was collected as part of a promotion.] It is a very nice looking dishwasher and it is quiet. When I received it, I couldn’t get either the middle or top rack to pull out. they were both off track and I couldn’t figure it out and had a repairman to come and put them back on track for me. It could’ve happened during shipment to my house, but it was very disappointing. If you’re not very careful the second and third rack can break very easily. I always rinse my dishes, but sometimes they still don’t come very clean. At times when I open the dishwasher my dishes are still wet. Also, one of the screws was missing from the package to hold my dishwasher in place.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Can't believe how quiet this dishwasher is!
on April 1, 2023
Posted by: TinaZ
from Grosse Pointe, MI
[This review was collected as part of a promotion.] We've had this dishwasher for just over a month and I'm still amazed at the silence when it's running. The dishwasher is great - this is the 3rd dishwasher I've owned and my first KitchenAid. I was drawn to this brand because I chose the KitchenAid range hood after doing a bunch of research for installation during my kitchen remodel 2 years ago. The hood works well and, on the lowest setting, is very quiet, which is a big selling point for me. So, when I did my research this year, looking for a new dishwasher to replace the Kenmore Elite I had for 20 years, I naturally looked at KitchenAid again. I did compare it to comparable other makes of dishwashers, but the customer reviews for this one were almost all very positive, unlike what I read about the the other brands out there. And boy, were the KitchenAid customers right! The first time I ran this dishwasher, I actually opened it up twice to confirm that it was running - it's really that quiet! There is plenty of room for whatever you want to tuck into it and, if you use the top, 3rd shelf, for all your flatware and cooking utensils, you have even more room for dishes and pans because you can take out the utensils basket that normally sits in the lowest shelf. That basket is now living in my basement - I don't need it in this dishwasher. I LOVE the third, top shelf! And everything so far, comes out clean and sparkling - it washes like a dream. I talked this up so much among my friends that one friend came over and took pictures of it and my KitchenAid range hood so that she can order both for her upcoming kitchen remodeling job. Oh - and if you order this, get the towel rack instead of a recessed door handle - that towel rack is a very useful feature in a modern kitchen that often lacks a convenient place by the sink to hang a kitchen towel.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great dishwasher
on April 1, 2023
Posted by: Lana B
from Nora Springs Iowa
[This review was collected as part of a promotion.] We have used this dishwasher for one month. We replaced a five year old lg that we were not happy with. It cleans the dishes well and is extremely quiet. I would not know it was on if not for the indicator light. The only thing I would change is to have tines that you can lay flat and the silverware holes vary in size so some silverware does not fit in the holes. So far I love this dishwasher.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid 39 dBA Dishwasher
on March 31, 2023
Posted by: Lady123
[This review was collected as part of a promotion.] It was time to replace all our appliances as they were original to the home and the dishwasher had seen better days. I researched many brands but being 2 1/2 months in, I love the KitchenAid brand. Well designed with convenient features such as the silverware rack in addition to the silverware holder. Plus the noise level is slightly above silent. No complaints as of yet but only time will tell.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Quit working!
on March 31, 2023
Posted by: Lizzy56
from Waitsburg, Washington
[This review was collected as part of a promotion.] The appliance worked for the first couple of weeks then it became stuck in the “wash mode”. We are still waiting for repair…. it’s become a long wait.🙁
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, April 3, 2023
Thank you for sharing your experience with us, Lizzy56. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 292999.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
High-end looks but just so-so Clean
on March 31, 2023
Posted by: MetaBot
from Ponte Vedra Beach, FL
[This review was collected as part of a promotion.] We got this washer to replace our 2017 GE and if it wasn't for that washer not working every time we would have never got this "upgraded" washer. Let me say right off the bat this washer only does a so-so job even with all the "pro" settings set engaged. Some dishes I have to run twice and this was never the case in my older GE model. Don't get me wrong this waser is dead quite, but who cares if it at the end of the day dosent proform?
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
QUIET!! CLEANS PERFECTLY!!!! ABSOLUTELY LOVE IT!!
on March 31, 2023
Posted by: Tammy Coughenour
from Joliet IL
[This review was collected as part of a promotion.] Never had a dishwasher and boy did I make a wonderful decision buying this Kitchen Aid dishwasher!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Superb in every way
on March 31, 2023
Posted by: SPS1
from San Diego CA
[This review was collected as part of a promotion.] Everything about this dishwasher is superb the ease of loading the third shelf the great way everything is clean and sparkling and it is so quiet AMAZING!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com