Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Nice design improvements
on April 6, 2023
Posted by: Joe B****
from Lafayette, CA
[This review was collected as part of a promotion.] Since replacing our last KitchenAid we're quite happy with the new comparable model, with the up-top tray for silverware and the much improved design for the now easy to remove filter assembly.
[This review was collected as part of a promotion.] This dishwasher is quiet and does what it's supposed to do very efficiently. I am happy with my purchase.
[This review was collected as part of a promotion.] I have had this dishwasher about a month and am glad that I made the purchase. Dishes are clean, good capacity, like the look and it is very quiet.
[This review was collected as part of a promotion.] 3 days after we bought it, the control panel no longer allowed us to select the normal wash cycle. Had to turn breaker off then back on to reset it then it worked again. After doing this 5 times over the next week, not resetting the breaker no longer works and the normal cycle is not available. getting a new control panel but knowing that is the reliability expected by a new dishwasher out of the box is disappointing. The outlet, Appliance Direct, made no effort to allow a replacement. Again, very disappointing.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, April 6, 2023
Thank you for sharing your experience with us, EvanR. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 295635. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] We have had our new dishwasher for about a month now and it is so quiet I need to check to see if it is running. Compared to our old dishwasher this model is very quiet and cleans our dishes better than our old model.
[This review was collected as part of a promotion.] Very quiet but the downside of it is that there is no display showing how much time is left for the wash, disappointed because I was used to my Samsung with the display.
[This review was collected as part of a promotion.] This is my second dishwasher-the exact same dishwasher that had a huge dent upon installation. Both have functioned beautifully, the only difference being an aesthetic difference. highly recommend!
[This review was collected as part of a promotion.] It is a very nice looking dishwasher and it is quiet. When I received it, I couldn’t get either the middle or top rack to pull out. they were both off track and I couldn’t figure it out and had a repairman to come and put them back on track for me. It could’ve happened during shipment to my house, but it was very disappointing. If you’re not very careful the second and third rack can break very easily. I always rinse my dishes, but sometimes they still don’t come very clean. At times when I open the dishwasher my dishes are still wet. Also, one of the screws was missing from the package to hold my dishwasher in place.