Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
3
Disappointed
on May 2, 2023
Posted by: FLretiree
from Florida
[This review was collected as part of a promotion.] I needed a dishwasher quickly when mine quit. I had originally ordered a different one, but cancelled when it couldn't be delivered on time. While this has some good features and cleans well and is super quiet, it is missing the brackets that hold wine glasses and the design of the silverware basket isn't good for small pieces. Also, the manual that I received is not helpful. it does not explain the warning beeps or the colors of the lights on the dishwasher. Basic information that I need and can't find even on-line.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not pleased. Damaged. Dented. Buttons sticking.
on May 1, 2023
Posted by: Line 68
from Lebanon TN
[This review was collected as part of a promotion.] Buttons stuck!!! Front damaged. Just installed. Not happy.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 2, 2023
Thank you for sharing your experience with us, Line 68. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 314289.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Exceptional Dishwasher
on May 1, 2023
Posted by: Cleans
from Coldwater, Michigan
[This review was collected as part of a promotion.] The dishwasher exceeds my expectations. The 3rd shelve fits larger cutlery and other items that are too long to put in the silverware basket. This model is so quiet I have to bend over and put my ear to it in order to make sure it’s running.
Dirty dishes come out very clean and shiny.
Dirty dishes come out very clean and shiny.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet dishwasher
on May 1, 2023
Posted by: KP28
from Phoenix
[This review was collected as part of a promotion.] This is a great dishwasher, higher end and super quiet. I did have problems with installation as one of big names stores didn’t have installers that knew this dishwasher well so after two failed installs, I reordered from a family appliance store and they said they don’t have any problems with this dishwasher. So glad I reordered for a 3rd time and it runs like a dream!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not good
on May 1, 2023
Posted by: BLAA
from Omaha ne
[This review was collected as part of a promotion.] The dishwasher lasted about a month before it failed. This is the second one to do the same thing, fail
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 2, 2023
Thank you for sharing your experience with us, BLAA. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 314098.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good dishwasher
on May 1, 2023
Posted by: Appliance
from Indiana
[This review was collected as part of a promotion.] One of the spray arms fell off 4 months after I bought it.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet DW with bar handle on door
on April 30, 2023
Posted by: spturnip
from The Villages, FL
[This review was collected as part of a promotion.] I purchased this as a replacement for a 12 year old KitchenAid dishwasher. I’m satisfied with the new unit although the handle is not as substantial as my older model. I tried to swap them out, but the spacing of the attachment points has changed.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Heat dry is useless
on April 30, 2023
Posted by: WVCA
[This review was collected as part of a promotion.] The drying element is useless and dries nothing even after hours.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 2, 2023
Thank you for sharing your experience with us, WVCA. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 313686.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com