Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Best
on May 12, 2023
Posted by: CJan
from Pennsylvania
[This review was collected as part of a promotion.] 5 stars for looks and functionalities. Convenient options. I'm amazed how quiet this machine operates. Couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet
on May 12, 2023
Posted by: Whisper quiet
from Florida
[This review was collected as part of a promotion.] Very happy with the performance of this dishwasher. Sparkling clean
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not as good as our last one
on May 12, 2023
Posted by: Kinz
from Richmond, VA
[This review was collected as part of a promotion.] I wish we hadn't gotten the one with the slim top pull out section for silverware. Hardly ever use it. I've had to bend back most of the little prongs that stick up to hold plates and things up, because they are so short, most things fall forward. And even thought this dishwasher is the "same size", it doesn't hold as much as our old one did. Apparently this dishwasher is an energy saver, but it runs much longer. But it is very quiet! Also, I can't get nearly as much in this one as I could in our other KitchenAid dishwasher. I'm still trying to figure out arrangements. And because of the weird top utensil tray, and me being tall, and the door so low when it's open, I have to lift the dishwasher door with my foot. I'm still trying to get used to this dishwasher, and I guess I will, but it's not easy.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Missing parts
on May 12, 2023
Posted by: KMansour
from Panama City, Florida
[This review was collected as part of a promotion.] Unfortunately I have been able to use my dishwasher, it is missing its door latch. Company refuses to mail me the missing piece says a tech has to come out to verify first. This is a second home and I am not their often enough to let someone in. Hopefully will be able to arrange soon, wish they would just mail me the part to I can install and use my new dishwasher. Sad.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 12, 2023
Thank you for sharing your experience with us, KMansour. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 321636.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to use and is extremely quiet
on May 12, 2023
Posted by: Hein
from Towaco NJ
[This review was collected as part of a promotion.] I purchased this dishwasher a month ago. Cleans great, easy to use and is extremely quiet. You barely hear that it’s running!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Utensils placement and cycle length
on May 11, 2023
Posted by: Red Sox girl no
from Londonderry NH
[This review was collected as part of a promotion.] I don't like that the spoons and forks are upright When you unload them you are handling the part that goes in one d mouth Also normal cycle runs for 2 hours!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
was hoping for more powerful wash
on May 10, 2023
Posted by: rosecotton
from portland, or
[This review was collected as part of a promotion.] I'm learning how to use the dishwasher, but I should have chosen something more powerful instead of quiet and efficient. it cleans only slightly better than the old one, and is exactly the same in its drying incapabilities as the old one, even though the old one was old when we bought the house 14 years ago. (does not dry dishes at all). i have to load it carefully to make sure things get clean, and pre-rinse everything. we keep it open all the time and i keep stubbing my toes on the handle. also the installers modified one of the drainage tubes so each day the sink smells awful. i will look for a new and different solution.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
This is the best dishwasher I've owned
on May 10, 2023
Posted by: Cookie1207
from Florida
[This review was collected as part of a promotion.] I am so happy with this dishwasher. It's sleek and minimal in design. It holds a ton of dishes and glassware. Easy to use. So quiet. And cleans better than any dishwasher I have ever. The only reason I'm not giving it 5 stars is because the top rack design doesn't accommodate wine glasses very well. It would have been nice to have clips to secure stemware.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com