Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Dishwasher Operation
on August 21, 2023
Posted by: VMI78
from Yardley PA
[This review was collected as part of a promotion.] Can barely hear the dishwasher when it is operating. Very nice and plenty of options for arranging the silver ware
[This review was collected as part of a promotion.] It was easy to install. There is a night and day difference in noise level between this dishwasher and our old one. When fully loaded, you have to put your ear close to it to tell that it's running Very sturdy build. Easy to load. Thoughtful design. Cleans the dishes very well. What's not to like?
[This review was collected as part of a promotion.] The upper rack is missing a prong. Everything was already bent as if it was used. The bottom rack doesn't fit either of our standard sets of dishes that have fit all our other DWs over the years. To include a Bosch and GE and even different KA. This is apparently top of the line and it's honestly garbage. All plates just fall over on top of each other. So disappointing. Contacted seller immediately and told "nothing we can do". It's so awful that after two uses we have to save for a new Dishwasher. We cannot keep this. Feels like low quality plastic and defective product. Would choose zero stars if possible.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 24, 2023
Thank you for sharing your experience with us, Nope10. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 376318. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Acquired one month ago. Very quiet but only basic washing features. Dish racks very flimsy silverware tray holes too small for our wares. Kept old sliver tray from old dishwasher and are using it rather than new one.
[This review was collected as part of a promotion.] I replaced my 17 year old dishwasher with this KitchenAid and WOW new technology is amazing. It's so quiet and efficient. I'm very happy.