Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Excellent Dishwasher!
on September 1, 2023
Posted by: Markie54
from Hoschton, GA
[This review was collected as part of a promotion.] We purchased the KitchenAid dishwasher for our new home. It is very solidly built, and it looks great in our kitchen. We like the upper tray for large utensils, and it does a good job cleaning all our dishes. Most of all, this dishwasher is whisper quiet. Several times we have walked into the kitchen just to make sure it is running, because it's so quiet! That's very important in our open floor plan, since the kitchen is adjacent to our living room area. We're very pleased so far.
[This review was collected as part of a promotion.] it would be nice to be able to try it out. we waited three weeks for the tech to tell us the pump is bad. now another three weeks before the tech comes back.i exspected more from kitchen aid.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 1, 2023
Thank you for sharing your experience with us, glw inc. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 385321. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Disappointed, dishes are not dry, poor angle on glasses rack -always have water on the bottom, silverware slips through the silverware rack and blocks the water spinner. Takes 21/2 hours to run.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 31, 2023
Thank you for sharing your experience with us, Poor form smea. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 384029. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Just installed in our new home and ran it once to make sure it was working. We've had one of these before and they are the quietest dishwashers you will ever have. They also clean well and have very functional racks inside that are adjustable. I would never buy a different brand.
[This review was collected as part of a promotion.] We replaced our old GE dishwasher, which died on us after 5 years, with this beauty, upon the advice of the service tech. He praised the machine's reliability ("we never see these on service calls-- unlike the GE"), and well as its ease of use and stealth-like operation. The machine is amazingly quiet, so much so that it's been difficult at times (without going right up to it) to confirm whether it's actually in use or not. The racks are roomy and allow for great flexibility, and the third, upper utensils tray, comes in extremely handy. The addiitonal, lower utility rack is spacious and accommodating as well, so there is ample opportunity to fit as many differently sized items in the dishwasher as possible.
[This review was collected as part of a promotion.] I’m so pleased with how quiet the machine is while running. I live in a condominium so am happy not only for my immediate space but for my neighbors also. I love the top utensils tray, so easy to access & uses previously unused space in a dishwasher. All of my dishes come out sparkling clean!