[This review was collected as part of a promotion.] We bought the dishwasher on July 12. When it arrived and put in place, we did not know that a pin hole in the dishwasher hose was there. Ran it 2 times and it stopped. Had the appliance store come out to check and then they ordered a new hose. Waited for that to be fixed for a month. So far it was fine. Why should there be a product failure if it is brand new???
[This review was collected as part of a promotion.] The pump went out on our KitchenAid dishwasher so we had the pump replaced. It lasted a year or two and went out again. Rather than fix it, we bought another one. This one is nicer and I like the third (top) rack. It is also very quiet.
[This review was collected as part of a promotion.] I've been using my new dishwasher almost a month now and I couldn't be more satisfied with my purchase. It is so quiet but it's packed with power. My dishes are so clean, no streaks, and dry. I love this cleaning machine! I totally recommend this make and model. Thank you KitchenAid!!!!
(This review was collected as part of a promotion.) Unlike our KA range or fridge, our dishwasher hasn’t needed service in the first few months of ownership. Only complaint is that it leaves a small puddle of water on the tile when first opened after a wash cycle.
[This review was collected as part of a promotion.] I bought this dishwasher, brought home, installed & got an immediate motor fault code. It was never operated or tested. Called for service & it was a bad motor. Service replaced & all is good now
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 13, 2023
Thank you for sharing your experience with us, dh123456. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 390761. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] I love my new KitchenAid Dishwasher. It is very quiet. My last dishwasher would run for 4 hours. The KitchenAid only runs 2 hours. The way it is laid out it holds more dishes.