Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Worst Dishwasher I've Ever Owned
on September 13, 2023
Posted by: DontBuyKitchenAid1
from Spokane, WA
[This review was collected as part of a promotion.] this is literally the worst dishwasher I've ever owned. When you get done with a cycle and open the door water pours out of the vent in the front onto the floor. Every time there is at least a 20 sq in water puddle you have to wipe up. It also does a horrific job drying even when you put it on the extended drying cycle.
If you buy this ensure you also purchase ample paper towel as you'll be not only wiping up the water pouring out of the front but also all of the water from the non-dry dishes/cups that will be dripping all over your kitchen.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 14, 2023
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428P4LOA or Direct Message on Instagram http://spr.ly/6421P4LOh . When responding please include your contact information and reference Case # 394700.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet
on September 13, 2023
Posted by: Eku 62
from Alabama
[This review was collected as part of a promotion.] So far we are satisfied. At first it didn’t dry the dishes very well, but we read a review online that said it took a few days for that to start working right. Don’t really understand that but after a few days it started drying them right.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
New dishwasher doesn’t work
on September 12, 2023
Posted by: Tisz
from OHIO
[This review was collected as part of a promotion.] My new dishwasher has never worked. The repairman came today and installed a new motor for the water pump. Hopefully that will resolve the issue. I am very disappointed that I had trouble with a brand new dishwasher. I purchased 4 major Kitchen Aid appliances for my kitchen remodel and I have had to have a repair person for all 4 of them since they were installed. I’m unhappy about Kitchen Aid quality and quality control.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 14, 2023
Thank you for sharing your experience with us, Tisz. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423P4Iz3 or Direct Message on Instagram http://spr.ly/6424P4IzO . When responding please include your contact information and reference Case # 394186.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I like the top rack for small items
on September 12, 2023
Posted by: Bird52
[This review was collected as part of a promotion.] Recommended by my son. Very quiet. I like the handle
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very poor drying
on September 12, 2023
Posted by: Nick k72
from Pinehurst. NC
[This review was collected as part of a promotion.] Wash works great and unit is very quite
However, the drying is very very poor. Dishes are WET and many must be toweled off before placing in cabinet
However, the drying is very very poor. Dishes are WET and many must be toweled off before placing in cabinet
We owned another KA unit for 6 years that dried much better
Any way to resolve this?????
Response from kitchenaid.comBy Kristin S, Social Care, September 14, 2023
Thank you for sharing your experience with us, Nick k72. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 393879.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting kitchenaid.com
Customer Rating
3
dishwasher, new Kitchenaid
on September 11, 2023
Posted by: Meme222222
from Janesville , Wi.
[This review was collected as part of a promotion.] One of the buttons on the dishwasher did not work when we got it.
We are waiting for the part for the repairman to put in.
We are waiting for the part for the repairman to put in.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quiet
on September 11, 2023
Posted by: Robbie M
from Knoxville
[This review was collected as part of a promotion.] This dw is so quiet and it really cleans my dishes so well. You can’t beat a kitchenaid dishwasher in my opinion.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Cleans great, quiet, perfect fit
on September 10, 2023
Posted by: Margaret55
from Webster, NY
[This review was collected as part of a promotion.] I enjoy this dishwasher much more than any I have previously owned. It operates more quietly and cleans dishes better than several other brands I have owned.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com