Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,811 Reviews)
Rating breakdown 2,811 reviews
5 Stars
2,006
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,915 out of
2,181)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Heat dry is useless
on April 30, 2023
Posted by: WVCA
[This review was collected as part of a promotion.] The drying element is useless and dries nothing even after hours.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 2, 2023
Thank you for sharing your experience with us, WVCA. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 313686.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not good
on May 1, 2023
Posted by: BLAA
from Omaha ne
[This review was collected as part of a promotion.] The dishwasher lasted about a month before it failed. This is the second one to do the same thing, fail
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 2, 2023
Thank you for sharing your experience with us, BLAA. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 314098.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Exceptional Dishwasher
on May 1, 2023
Posted by: Cleans
from Coldwater, Michigan
[This review was collected as part of a promotion.] The dishwasher exceeds my expectations. The 3rd shelve fits larger cutlery and other items that are too long to put in the silverware basket. This model is so quiet I have to bend over and put my ear to it in order to make sure it’s running.
Dirty dishes come out very clean and shiny.
Dirty dishes come out very clean and shiny.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed
on May 2, 2023
Posted by: FLretiree
from Florida
[This review was collected as part of a promotion.] I needed a dishwasher quickly when mine quit. I had originally ordered a different one, but cancelled when it couldn't be delivered on time. While this has some good features and cleans well and is super quiet, it is missing the brackets that hold wine glasses and the design of the silverware basket isn't good for small pieces. Also, the manual that I received is not helpful. it does not explain the warning beeps or the colors of the lights on the dishwasher. Basic information that I need and can't find even on-line.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it!
on May 9, 2023
Posted by: Walshie
from Miami
[This review was collected as part of a promotion.] After 20 years I finally had to get a new dishwasher. Models I wanted simply were not available during the Pandemic, but then finally this one on my list was. Installed without a problem, and major upgrades from a 20 year old dishwasher! It is so quiet when i first ran it I wasn't sure it was actually running. Cleans dishes great without rinsing; glasses come out clear with no spotting; adjustable rack and top rack are very convenient for packing large items and loads. I have a habit of hitting the buttons when I open and close the door, but I'm retraining my opening habit to resolve that. So far I love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Missing parts
on May 12, 2023
Posted by: KMansour
from Panama City, Florida
[This review was collected as part of a promotion.] Unfortunately I have been able to use my dishwasher, it is missing its door latch. Company refuses to mail me the missing piece says a tech has to come out to verify first. This is a second home and I am not their often enough to let someone in. Hopefully will be able to arrange soon, wish they would just mail me the part to I can install and use my new dishwasher. Sad.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 12, 2023
Thank you for sharing your experience with us, KMansour. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 321636.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not as good as our last one
on May 12, 2023
Posted by: Kinz
from Richmond, VA
[This review was collected as part of a promotion.] I wish we hadn't gotten the one with the slim top pull out section for silverware. Hardly ever use it. I've had to bend back most of the little prongs that stick up to hold plates and things up, because they are so short, most things fall forward. And even thought this dishwasher is the "same size", it doesn't hold as much as our old one did. Apparently this dishwasher is an energy saver, but it runs much longer. But it is very quiet! Also, I can't get nearly as much in this one as I could in our other KitchenAid dishwasher. I'm still trying to figure out arrangements. And because of the weird top utensil tray, and me being tall, and the door so low when it's open, I have to lift the dishwasher door with my foot. I'm still trying to get used to this dishwasher, and I guess I will, but it's not easy.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
review of dishwasher
on May 19, 2023
Posted by: GTS123
from texarkana tx
[This review was collected as part of a promotion.] after dishwasher completes the washing and drying cycle. when you open the door, water leaks out onto the floor from the vent in the front. I have wood floors and this is quite annoying.
Written by a customer while visiting kitchenaid.com