Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Improved daily life
on October 4, 2023
Posted by: Night owl
from Glen Allen, VA
[This review was collected as part of a promotion.] We bought this dishwasher a little over a month ago and Wow! What a difference. Storage capacity is huge with great organization. 3 shelves are a big plus. It's quiet and does an exceptional job of cleaning.
[This review was collected as part of a promotion.] Never ran one cycle. Every part except the exterior is being replaced!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 9, 2023
Thank you for sharing your experience with us, Lake756. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 406285. We look forward to speaking with you. Marie Q
(This review was collected as part of a promotion.) The very quiet, excellent dishwasher leaked from delivery. We googled reasons for small leak and tried to sort ourselves. Before the third week we called KitchenAid and they stated because we did not phone in first week, they would only repair. They then said we would have to pay to get it to repair shop after repairman said tub was cracked. After many phone calls they agreed to cover cost to get to shop. It has now been two weeks without a dishwasher and still not sorted… sigh
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 3, 2023
Hi, Sherrif68! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (274166378). We look forward to hearing from you! -Justine