Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.5
(2,832 Reviews)
Rating breakdown 2,832 reviews
5 Stars
2,023
4 Stars
438
3 Stars
143
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,927 out of
2,194)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
3
not great, just OK
on July 23, 2023
Posted by: ylcpa12
from Yorba Linda, CA
[This review was collected as part of a promotion.] I bought this to replace an earlier KitchenAid dishwasher from about 10 years ago. The prongs are not situated well enough to allow for cereal bowls and larger bowls to fit properly. The rack for the glassware is not particularly stable and I've had issues with stemmed glassware tipping over. In order to fully dry the dishes, I have to select the "extra dry" sensor, and even then the silverware can still be a little wet, including the container for the silverware.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Quiet and Efficient Dishwasher
on July 23, 2023
Posted by: Majka
from KS
[This review was collected as part of a promotion.] I have had this dishwasher for two weeks. I like how quiet it is. Cleans dishes very well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the Dishwasher
on July 24, 2023
Posted by: A267
[This review was collected as part of a promotion.] Cleans very quietly and when using pre-wash, glasses are perfectly clear after which dither dishwashers have failed to do for us.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Efficient and quiet!
on July 24, 2023
Posted by: Gray Stallion
from Canby, OR
[This review was collected as part of a promotion.] Cleans extremely well and is very quiet with the third rack providing cleaning for knives, forks and spatulas.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Solid dishwasher
on July 25, 2023
Posted by: NHBirdgirl
from NH Seacoast
[This review was collected as part of a promotion.] Bought this after my Maytag dw dies after a decade. The first one they delivered DIDN’T work—not salvageable/control panel malfunction. So got another a week later. This one works just fine. I have a few small issues: 1. Bottom rack vertical spikes to hold dishes in place are not 100% uniform so some plates will fall over, etc. All tilted one way would be better than almost all straight up. 2. Huge silverware basket often too big for us. Can’t split it into 2 halves when needed. That would be better. Luckily I saw that coming and saved 1/2 of my old silverware basket for times when I don’t fill up this huge one. I’m switching out every other day it seems. 3. Lastly, we absolutely can’t tell the difference between the FULL and ADD button on the rinse aid container. Looks the same when it was full and empty, so how do u know? Overall, good machine tho. Clean dishes, quiet, attractive,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Excellent functionality, design, operation & colou
on July 25, 2023
Posted by: Gioia
from Richmond Hill Ontario
[This review was collected as part of a promotion.] Owned for just over one month its great functions well has a sleek design I love the handle with little red detail on edges of handle European styling it is extremely quiet. The rack space is just right with a cool hidden large utensil rack up top and adjustable height on top large rack. The only thing is my flatware often comes out blotchy on the double heat dry and has missed a couple of spoons now and then. The chopper is easily cleaned by coming apart when you need to get in there. I like it alot.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
like the upper rack
on July 25, 2023
Posted by: scrooge
from Jefferson , Wisc.
[This review was collected as part of a promotion.] can' see where this is more energy efficient. It takes forever for a cycle!!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 26, 2023
Thank you for sharing your experience with us, scrooge. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 362171.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Getting used to it
on July 26, 2023
Posted by: cfowler
from OH
[This review was collected as part of a promotion.] My husband and I purchased a new home with this dishwasher. Ths dishwasher seems very specific about using Cascade products. Our previous dishwasher was not brand specific and seemed to do a better job of cleaning stuck on food. But if I rinse the dish/pan first and use Cascade, the results are pretty good. It's a learning curve for me.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com