Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
3
Cleans well but doesn't dry completely
on November 27, 2023
Posted by: KA01
[This review was collected as part of a promotion.] Disappointed. Unit cleans well but does not dry dishes completely on either setting. Not as quiet as my last KitchenAid dishwasher which was rated at 41 dBA. Overall, I am mostly satisfied. My last KitchenAid Dishwasher lasted 5 years and six months before it died, hope this one is as dependable.
[This review was collected as part of a promotion.] The first one I bought didn't work. There was a code "washer motor failure". The dealer replaced with another that works fine. It's so quiet that I have to listen closely to know it's running. Dishes are clean and spotless.
[This review was collected as part of a promotion.] I just bought my dishwasher approximately 2 months ago So far it is going great My only negative feedback is that the drain tube to install was a little short for my plunbing set up=I wish you could have an option for a longer tube I had to hire a plumber to install the extension prior to being able to use the unit Love the top rack for the flatware etc
[This review was collected as part of a promotion.] The brand new dishwasher does not work. The motor has to be replaced. I thought this was a top of the line product. The door, trays, and other parts are very flimsy and feel cheap. The top shelf is useless. The dishwasher is useless as it does not run. I would not recommend this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, November 21, 2023
Thank you for sharing your experience with us, JulesDD. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 432415. We look forward to speaking with you. Marie Q