Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
Great Dishwasher, One Problem
on October 8, 2025
Posted by: Joannabee6286
from Long Island, NY
[This review was collected as part of a promotion.] Really like this dishwasher. Good value for the money. Cleans really well. Drying option works great (don't even need the extended dry option - we tried both). However, my reason for giving it 4 stars is I really don't like the configuration of the upper and lower racks. So hard to get our bowls to sit in there without laying them down and wasting a ton of space. Our old kitchenaid dishwasher had adjustable racks which was way better, this one does not and that's disappointing.
[This review was collected as part of a promotion.] Dishwasher is amazing! I have always wanted a Kitchenaid appliance, repairmen swear by and only recommended Kitchenaid appliances...You get what you pay for and this dishwasher is worth EVERY penny! Dishes have never been cleaner, less pre wash necessary. Ease of use...great bells and whistles.
[This review was collected as part of a promotion.] Love our new dishwasher with the 3 racks! Washes great and so very quiet I can hardly hear it running. Excellent choice for our home.
[This review was collected as part of a promotion.] This brand new expensive top of the line dishwasher did not last one month before it broke down. Yes one month! Never buy kitchenade again! Two hours on the phone to get service.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6426AU54E or Direct Message on Instagram at http://spr.ly/6428AU54G. When responding, please include your contact information and reference Case #817928. We look forward to speaking with you. Jacob W
[This review was collected as part of a promotion.] Love the dishwasher. Very quiet when in use. Ample space with cutlery tray at top. Bottom rack is still deep enough for large dinner plates. No complaints.
[This review was collected as part of a promotion.] This is my third KitchenAid dishwasher and they have all been great. After a month of using it I feel like my dishes are very clean and it is easy to use.
Horrible!Repaired 3 times within 3 months of insta
on October 2, 2025
Posted by: JKean
from Vancouver, BC
(This review was collected as part of a promotion.) We have had 3 technicians come to “repair” the motherboard within the first 5 months of instal. Trail appliance and whirlpool will not replace the dishwasher claiming it can be repaired- im not sure how many times they need to replace the motherboard until it’s officially “repaired”! It works for approximately one week and then we have to call the repair person, he comes, orders the part and then comes back- three times so far! It’s very time consuming and frustrating. I do not recommend this product Iunless you like being annoyed and having dirty dishes
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 6, 2025
Hello JKean! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, your phone number and your address. Please include case/review ID #815870 in the subject line. We look forward to hearing from you! -Max
[This review was collected as part of a promotion.] Quiet. Its performance is amazing. Cycles aren’t lengthy -dishes come out perfectly cleaned and dried and spot-free