Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Dont believe 39db
on January 9, 2024
Posted by: Willy13
from California
As loud as my 17y.o Kitchenaid dishwasher. The old dishwasher was old and to expensive to repair, to stop leaking. It looks good and was told that you almost have to put your hand on the dishwasher to see if it running. That was not true. It looks good, and has a good interior rack layout. I was willing to pay any price for a quiet, and this is not the item. Consumer Reports advised dont believe db ratings as they are from the manufacturer. I should have bought a Bosch, as I have witnessed they "quiet". Total disappointed on the false statement of quietest. I wish I can return at no cost to me, I would do it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 12, 2024
Thank you for sharing your experience with us, Willy13. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 464238. We look forward to speaking with you. Marie Q
(This review was collected as part of a promotion.) I've only had it for a month or two and have really put it to the test. Dishes come out great and it's very quiet
[This review was collected as part of a promotion.] One month in and happy with the dishwasher. Replaced a 24 yo Whirlpool Gold that was going strong but time to retire. We chose this 204 model to get a high end, low noise unit but in white, which limited our choices as stainless is ubiquitous and exclusive in the 404/604 models. It was well priced for Black Friday and included a free install. The design matches our 3 yr old double oven unit. We have had good luck with whirlpool/kitchen aid brands for decades, but we will see about this unit. We like the size and operation - it is easier to load than other brands we looked at or have used elsewhere in our travels. Plenty of headroom for our larger dishes and we can load two rows of cereal bowls in middle drawer. Dishes come out very clean. It is quiet, although a few swishing sounds but these are not distracting. A couple surprise likes: I like that the clean light stays illuminated while door remains unlatched as we often steal a clean utensil before we get around to emptying the unit. The third drawer is more useful than we ever thought it would be. Some silly issues: The large door has to be pushed all the way to the floor and it’s very stiff. Do miss the indoor silverwear bucket in our old Whirlpool unit but the cleverly designed supplied holder works/cleans well, just covers a lot of real estate. We have to wait on reliability. All in all, a very good unit by design and a happy purchase to date.
[This review was collected as part of a promotion.] I bought this 2 months ago. It is great! It is so quiet. I use the express wash and heated dry the most takes about 1 1/2 hours and everything is clean. Love the third rack for lids and big utensils. I have never had a third rack so I am pleased it gets so much use. I like the adjustable rack and all my dishes,bowels, casserole glassware fit great. I wish I would have bought this years ago my old dishwasher was 12 years old and was very loud and seemed to have been smaller. I appreciate the room and options. Buy this you won’t be disappointed.
[This review was collected as part of a promotion.] I've had this dishwasher for a few weeks now, and so far we love it! It's so quiet we often can't even tell if it's running. I like the top rack for silverware/Tupperware lids. So far, it seems to clean very well.
[This review was collected as part of a promotion.] I never knew how much I could love a dishwasher! The third rack for utensils and other small items is wonderful! It runs so quietly that the first time I ran it, I kept opening up the door to make sure it was working. The resume feature works perfectly, too. :)
(This review was collected as part of a promotion.) Very happy with this dishwasher I purchased in December. It’s very quiet, has great features and cleans dirty dishes very well.