Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,140 Reviews)
Rating breakdown 3,140 reviews
5 Stars
2,224
4 Stars
494
3 Stars
168
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,091 out of
2,387)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
2
I am not happy with this dishwasher
on November 24, 2022
Posted by: Mate
from Missouri
[This review was collected as part of a promotion.] The middle rack doesn't hold my cereal bowls safely. The soap dispenser isn't going to last. It doesn't always catch when I close it. The top rack is not especially useful. Also, some of the white insulation hangs down from the bottom of the dishwasher. It was professionally installed. I takes 3 hours to wash on the normal cycle, and 2 hours on the fast cycle.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, November 25, 2022
Thank you for sharing your experience with us, Mate. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Outstanding Dishwasher
on November 29, 2022
Posted by: EvJ23
from Detroit Michigan
I really like this one for a lot of reasons. 1. It’s quite. 2. It’s very well built and it’s built to last. 3. It gets everything very clean. 4. It has a ton of storage. 5. The stainless finish cleans easily. 6. It’s nice with the 3rd silverware rack, especially if your silverware drawer is right next to it. Makes it easy to load and unload. I just removed the silverware carry case for more room in the bottom rack.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
A big disappointment
on December 1, 2022
Posted by: William Zeising
from Chocowinity, NC
[This review was collected as part of a promotion.] We purchased our Kitchenaid dishwasher in October of this year. It was delivered and installed. The first time we ran the dishwasher it operated for about twenty minutes and stopped. The control panel showed no lights or power. The service people came and determined that a control module of some type was not functioning. It was the determined that there were no replacement modules available anywhere. The dealer agree to,replace it with another, same model, Kitchenaid, which they had to,wait a week to get delivery. The dealer delivered and installed the replacement. The new dishwaher worked for about complete cycles, but then last night it stopped halfway through the cycle and stopped. Same problem, no power, no lights….nothing. So,now we will contact the dealer and demand replacement of the Kitchenaid with another make. I have absolutely no trust in the Kitchenaid dishwasher,
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, December 2, 2022
Thank you for sharing your experience with us, William Zeising. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
quiet, reliable, and easy to load
on December 8, 2022
Posted by: Always busy
from Georgia
[This review was collected as part of a promotion.] Kitchen Aid comes the closest to fully washing off the toughest stuck-on food of any brand I’ve ever had. On the downside, the dishwasher always leaves a little water in the bottom and on the door at the end of a cycle. Over, love our dishwasher!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Quiet
on December 23, 2022
Posted by: AandT
from Texas
[This review was collected as part of a promotion.] I am impressed with how quiet it is. Cleans fine, not amazing. The utensil basket takes up a lot of space even tho there is a separate rack for utensils. Most frustrating thing is the steam release hole on the door always leaves a puddle of water under it on my floor when unloading.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quiet
on December 27, 2022
Posted by: Joe V 27
from Oceanside NY
[This review was collected as part of a promotion.] The dishes come out spotless and the machine is so quiet you don't even know that it's on
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not good
on January 4, 2023
Posted by: Thill
from Tulsa, Oklahoma
[This review was collected as part of a promotion.] We bought this in November 2022. I has been a lemon. It leaked from underneath, doesn’t dry the dishes, and honestly I don’t think it cleans very well. Had the service repair person here and he’s having to order new parts for the heating system, and new trim for the door that leaks. Mind you , this was bought brand new! I do not recommend buying this dishwasher.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 6, 2023
Thank you for sharing your experience with us, Thill. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Leaks with expensive repair after 5yrs
on January 16, 2023
Posted by: Sc 28
We have had this dishwasher for 5yrs and it already leaking. I should have bought a lesser brand that would have lasted just as long....maybe longer. Leaked on my hardwood and into my basement. Now the repair is over half the price of buying a new one and actually more than just buying a cheaper brand. Expected more than this out of KitchenAid
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 24, 2023
Thank you for sharing your experience with us, Sc 28. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com