Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
Easy Use and Good Results
on February 22, 2024
Posted by: Kiwimagic
from Powell, TN
[This review was collected as part of a promotion.] This dishwasher is convenient and easy to load. It washes the dishes very well and my stemware comes out gleaming. Improvement in the ability to stack dishes that are "deep" (e.g. large dinner plates with a thicker profile than many) would be an asset.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super Dishwasher
on February 22, 2024
Posted by: Lady Labelle 1
(This review was collected as part of a promotion.) Super quiet, love the tall tub and knife tray!
Nice clean lines!
Nice clean lines!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on February 21, 2024
Posted by: Richie Rich 29
from Winnipeg, Manitoba
(This review was collected as part of a promotion.) As quiet as advertised! If only the racks hadn’t changed as much as they did, we would be able to fit more glasses in the middle rack like our last model.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Not What They Used to Be
on February 21, 2024
Posted by: berbar
(This review was collected as part of a promotion.) We replaced a similar KitchenAid dishwasher that was 15 years old. It's disappointing to see how this model is a 'dumbed-down' version of the older one. On the middle shelf where one would load glasses, all parts are fixed. No flexibility. No fixtures that secures the glasses in place. No added part where one could add some utensils. The shelf even feels flimsier. For now, the machine is cleaning well and that's what's most important.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quality control?
on February 21, 2024
Posted by: Two Are Better Than One
from Memphis, TN
[This review was collected as part of a promotion.] I bought two of the same model because my kitchen has cabinets designed for two dishwashers. They were installed in mid-January. When run the first time, one of them made periodic grinding noises, but that is the only time it has occurred. We alternately use them and average running each one two times per week. After several loads, both had white plastic sheeting sticking out between the bottom edge of the door and the kickplate. A service rep repaired them but was unable to diagnose the grinding noise.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible drying performance
on February 21, 2024
Posted by: KWH22
from Lake Tapps, WA
[This review was collected as part of a promotion.] Horrible drying performance. Cost me warranty membership fees with no resolution of the problem. Moved into a brand nee home with all brand new kitchen appliances from Kitchen Aid. Specifically I use dishwasher to clean my baby bottles. I tried every single way to get them dried properly but in vain. So, I thought there was a fault and scheduled a service. Service man came and he thought there was a problem with the board and said he had to order. So, I waited a week and then he came back with a new board and said he had fixed the problem, but actually it was not fixed. It is still leaving a lot of water after every single cycle. I am really surprised that there is no separate drying option. If there was so, I would not be that frustrated, I would just run another drying cycle after each cycle. Now I am stuck with this so called brand new machine. I wish I could afford to buy another machine with better drying performance. Or even if there is an exchange option from Kitchen Aid, I would exchange it with another one for better drying performance, I would pay the difference.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your experience with us, KWH22. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 487161.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So wuite
on February 21, 2024
Posted by: Gk45
from Denton Texas
[This review was collected as part of a promotion.] So happy with this dishwasher. So quiet and cleans my dishes so mush better.
Love it
Love it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Pretty and Smart
on February 20, 2024
Posted by: joycella444
from Utah
[This review was collected as part of a promotion.] The perfect dishwasher! Quiet and holds a lot of dishes
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com