Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.5
(2,808 Reviews)
Rating breakdown 2,808 reviews
5 Stars
2,005
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
143
88%of customers recommend this product.
(
1,914 out of
2,179)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
A big disappointment
on December 1, 2022
Posted by: William Zeising
from Chocowinity, NC
[This review was collected as part of a promotion.] We purchased our Kitchenaid dishwasher in October of this year. It was delivered and installed. The first time we ran the dishwasher it operated for about twenty minutes and stopped. The control panel showed no lights or power. The service people came and determined that a control module of some type was not functioning. It was the determined that there were no replacement modules available anywhere. The dealer agree to,replace it with another, same model, Kitchenaid, which they had to,wait a week to get delivery. The dealer delivered and installed the replacement. The new dishwaher worked for about complete cycles, but then last night it stopped halfway through the cycle and stopped. Same problem, no power, no lights….nothing. So,now we will contact the dealer and demand replacement of the Kitchenaid with another make. I have absolutely no trust in the Kitchenaid dishwasher,
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, December 2, 2022
Thank you for sharing your experience with us, William Zeising. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
quiet, reliable, and easy to load
on December 8, 2022
Posted by: Always busy
from Georgia
[This review was collected as part of a promotion.] Kitchen Aid comes the closest to fully washing off the toughest stuck-on food of any brand I’ve ever had. On the downside, the dishwasher always leaves a little water in the bottom and on the door at the end of a cycle. Over, love our dishwasher!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Quiet
on December 23, 2022
Posted by: AandT
from Texas
[This review was collected as part of a promotion.] I am impressed with how quiet it is. Cleans fine, not amazing. The utensil basket takes up a lot of space even tho there is a separate rack for utensils. Most frustrating thing is the steam release hole on the door always leaves a puddle of water under it on my floor when unloading.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quiet
on December 27, 2022
Posted by: Joe V 27
from Oceanside NY
[This review was collected as part of a promotion.] The dishes come out spotless and the machine is so quiet you don't even know that it's on
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not good
on January 4, 2023
Posted by: Thill
from Tulsa, Oklahoma
[This review was collected as part of a promotion.] We bought this in November 2022. I has been a lemon. It leaked from underneath, doesn’t dry the dishes, and honestly I don’t think it cleans very well. Had the service repair person here and he’s having to order new parts for the heating system, and new trim for the door that leaks. Mind you , this was bought brand new! I do not recommend buying this dishwasher.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 6, 2023
Thank you for sharing your experience with us, Thill. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Leaks with expensive repair after 5yrs
on January 16, 2023
Posted by: Sc 28
We have had this dishwasher for 5yrs and it already leaking. I should have bought a lesser brand that would have lasted just as long....maybe longer. Leaked on my hardwood and into my basement. Now the repair is over half the price of buying a new one and actually more than just buying a cheaper brand. Expected more than this out of KitchenAid
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 24, 2023
Thank you for sharing your experience with us, Sc 28. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Voume; Shelving allows for more efficient use
on January 22, 2023
Posted by: Walsh
from Oxford, Ohio
[This review was collected as part of a promotion.] Most quiet dishwasher we have ever had. Almost no sound
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on January 22, 2023
Posted by: Ev72
from Miami
[This review was collected as part of a promotion.] I bought KitchenAid due to overall ratings however it was a disappointment. I was not able to use the dishwasher due to a motor problem! How can a brand NEW dishwasher have a motor problem??? Extremely disappointed!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 26, 2023
Thank you for sharing your experience with us, Ev72. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com