Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Very quiet!
on March 20, 2024
Posted by: Hpintemecula
from Carson City, NV
[This review was collected as part of a promotion.] Used this for the first time just prior to a St. Patrick's day dinner to clean several glass types and dinner plates. Everything came out sparkling clean. Very impressed. Same thing with after dinner plates the following day. Barely heard it running.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Extremely Disappointed
on March 20, 2024
Posted by: Peter83
from Michigan
[This review was collected as part of a promotion.] Love KitchenAid products so much we bought it for our second home as well; however, it does not offset the terrible customer service we received. They are no reasons/excuses for what we went/are going through (multiple failed commitments and once delivered we have been OVER CHARGED). It's hard to believe a company with the size and reputation of Whrilpool operates in this manner.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 20, 2024
Thank you for sharing your experience with us, Peter83. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 504909.
We look forward to speaking with you.
We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Don’t build them like they used to
on March 20, 2024
Posted by: David 19841776
[This review was collected as part of a promotion.] I replaced a 20 year old Kitchen Aid. It was still working. There was cosmetic part broken and the part was no longer available. I will not have that problem with this dishwasher as I do not believe it will last 20 years. They don’t build things the way they used to. It is quiet and works well as it should as it’s new. Ask me again in 5 years
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on March 20, 2024
Posted by: MaryJean J
from New York State
[This review was collected as part of a promotion.] We have been using the new dishwasher for about 2 weeks now and are very happy with it. It is so quiet which is important since we are in our kitchen a good part of the day. We are very glad we chose the Kitchenaid.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Takes much longer to do a wash.
on March 19, 2024
Posted by: BEW80302
from Boulder, Colorado
[This review was collected as part of a promotion.] Takes much longer to do a wash. Although, the dishwasher is quiet.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stopped working, don’t spend the money
on March 19, 2024
Posted by: 13MJ
from Defiance, Oh
Bought this dishwasher is July 2019 and it stopped working correctly July of 2023 just after any warranty would cover it. Replaced a few different parts trying to fix it but still does not wash correctly or drain. Bought a Kitchen Aid stove at the same time and the knobs are already breaking off. “High End” without the quality! Will never again buy Kitchen Aid appliances.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 22, 2024
Thank you for sharing your experience with us, 13MJ. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 504711.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Can hear the machine
on March 19, 2024
Posted by: Mar413
from Wilmington nc
I bought this dishwasher 10 months ago and it is not quiet to the point of not hearing it. I hear the machine! Am I supposed to hear the washing of dishes? Or no sound at all???
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 20, 2024
Hi Mar413. This model dishwasher is rated at 39 dBA.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on March 19, 2024
Posted by: Bgnhia
from Long Island NY
[This review was collected as part of a promotion.] Not as good as my old kitchen aid dishwasher model KDFE104DWH2.
It is quiet but not happy with the racks
It is quiet but not happy with the racks
Written by a customer while visiting kitchenaid.com