Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
3
Came from factory with error code
on May 31, 2024
Posted by: Christine O
from Victoria BC
(This review was collected as part of a promotion.) I purchased this dishwasher at the end of February and had it delivered April 11th as we had to do some renovations to fit the fridge we also purchased. Once we installed it there was an error code right away. This is where it got frustrating. Now we had to wait for a repair tech to come out which wasn't until April 22. He came and said the 'sump pump' was broken, he would order a new one & call us once it came in. He also said this model is almost always needing a new sump pump... they are coming that way from the factory. I hadn't heard anything by May 13th so I called the Kitchenaid toll free number to inquire if the part was in yet and no one seemed to know what I was talking about. Third phone call try I got someone who found the tech who came out and sent him an email to f/u with me. The tech came on May 27th with the new part and over a month later I finally have a functioning dishwasher. Long story short, if you buy this model be prepared to hand wash dishes for up to 5 weeks while waiting for parts or you may be lucky and get a functioning one right off the bat.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, May 31, 2024
Hello, Christine! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your case #544603. We look forward to hearing from you! -Max
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great controls
on May 31, 2024
Posted by: Jberry
[This review was collected as part of a promotion.] The most quite dishwasher I have ever seen in all myself years.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to use!
on May 31, 2024
Posted by: Kaylynn5575
from Reno, Nevada
[This review was collected as part of a promotion.] We have used Kitchen Aid appliances before and appreciate the dependability, easy care and upkeep. The dishwasher delivers on clean dishes, never damaged and the heating cycle provides an extra layer of cleanliness and confidence for the next use. Thank you Kitchen Aid for a reliable and easy to use dishwasher!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
All is good except the wine glass holder.
on May 29, 2024
Posted by: Bru Bru
from St. Petersburg
[This review was collected as part of a promotion.] I like the dishwasher very much. It’s so quiet!
I can’t figure out how to adjust the wine glass holder. I just do without it. I’ve tried my best, but I can’t get that holder in place. I pushed the red button and now it’s stuck. Frustrating!
I can’t figure out how to adjust the wine glass holder. I just do without it. I’ve tried my best, but I can’t get that holder in place. I pushed the red button and now it’s stuck. Frustrating!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Dead out of the box
on May 28, 2024
Posted by: CurlerBill
(This review was collected as part of a promotion.) Once we had the motor replaced the dishwasher was he er has lived up to expectations. It's quiet and does a CC terrific job cleaning the dishes.
We were disappointed that the service person did not bring a replacement motor initially as we had provided the error code when we booked the service. After he confirmed the problem on the 1st visit we had to wait another week for him to return with the part.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet, spacious and attractive
on May 28, 2024
Posted by: The Arizona Kid
from Washington state
[This review was collected as part of a promotion.] Quiet is the word! Wow, what a difference from the machine we replaced. After two months I still find myself listening after starting to make sure it’s on. The shelving is nicely spaced and our large dinner plates have no clearance problems with the washing arm as in the previous washer, and the “secret” top shelf is a nice touch for spatulas, etc. I have not seen any difference in the cleaning ability, but since they were/are both from the same family of brands that is no surprise. However, aesthetically speaking, this is a much better looking machine.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Quiet!!!!!!!!
on May 28, 2024
Posted by: Reagan
from Minneapolis
[This review was collected as part of a promotion.] Very quit and excellent job of cleaning the dishes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Loving the sparkle
on May 27, 2024
Posted by: lietz
[This review was collected as part of a promotion.] I love how sparkling clean everything comes out, didn't realize my old one was so poor.
Written by a customer while visiting kitchenaid.com