Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
Works as expected.
on June 9, 2024
Posted by: AGray
from Rochester, NY
[This review was collected as part of a promotion.] This dishwasher has been in service two months. It works as it should, properly washing and drying dishes. However, moisture (or condensation) remains on the inside walls of the dishwasher after the extended dry cycle, so we open the door to obtain complete drying.
[This review was collected as part of a promotion.] This is the BEST dishwasher ever! I did some research and not only is it so quiet you hardly know it's running a cycle, but the third top rack is so useful. Larger rack for silverware is so helpful, too.
[This review was collected as part of a promotion.] This dishwasher cleans really well. I've been surprised with some dishes I have put in and how clean they come out. Just scrape the food off without having to rinse the dishes before loading. The third level top rack for larger utensils is handy and saves space.
Stay away! Do not buy this machine! We have already had our second control panel fail on the dishwasher within the first year of ownership. Feeling very concerned that it is likely to fail again when replaced, and we'll no longer have warranty coverage.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 547183. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] This is very nice to use and works very well. I regret not having kitchenmaid last time ( also have the gas cook top)
[This review was collected as part of a promotion.] The dishwasher did not run one cycle. Once turned on it gave the wash motor error. Very unghappy with the customer service too!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 6, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 546852. We look forward to speaking with you. Marie Q