Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Quiet, Efficient
on July 19, 2024
Posted by: dtbull
[This review was collected as part of a promotion.] Bought this washer two weeks ago and it is great. Noise level is so low that I have to get really close to it to make sure it is running. Also, it cleans much better and faster than our old washer, the dishes come out sparkling and totally clean. Really like the third shelf for cup lids and flat cooking utensils.
[This review was collected as part of a promotion.] Very pleased with unit, perhaps a little slow. But would still recommend it. Disappointing that I can’t get thru to customer service to purchase an extended warranty. Have tried 5 times.
[This review was collected as part of a promotion.] It cleans the dishes well. We had a kitchen aid before which had more features than this one. This one is like a base model compared to the other. Disappointing.
[This review was collected as part of a promotion.] Best dishwasher we have ever had. it runs so quiet that I had to check it several times to see if it was running.
Horrible. I never write reviews but this dishwasher doesnt work. It just hums and shuts off. I wasnt able to even do 1 load of dishes. I asked for a new dishwasher and Kithchen Aid rep told me they only replace parts under the warranty. I have definitely lost trust in the brand and will never buy Kitchen Aid products again.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 564744. We look forward to speaking with you. Marcos O