Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
great features
on August 23, 2024
Posted by: JoanBruce
[This review was collected as part of a promotion.] Very Happy. So quiet. Excellent cleaning. Does the job.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on August 22, 2024
Posted by: Macvee59
[This review was collected as part of a promotion.] We chose this one the three racks and they are working well, and the quietness is amazing. Very pleased with our choice.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Miserable experience
on August 21, 2024
Posted by: Harsh
[This review was collected as part of a promotion.] We moved into a brand new house. The builder had installed the dishwasher the day prior to house closing. We paid extra to the builder to upgrade the kitchen appliances . The Kitchenaid dishwasher is NOT working from day one. Thinking that the builder would replace it, I called him. He said I should call Kitchenaid. The service man that kitchenaid sent is knowledgeable and polite. He has made 3 visits. The control board, the control panel, the vent has been replaced already. There was also a screw missing in the door, which makes me think that someone has worked on the dishwasher before. Initially it was not cleaning the dishes in the normal cycle , other cycles did not work at all and water was left in it at end of cycle. Now it works but is leaking water from the door. So, the door is going to be changed next. The builder has NOT contacted his preferred supplier( the one supplied it at the last minute) to replace the unit in spite of my suggesting he do that. Instead , he told me to call Kitchenaid. Meantime, we have to manually wash the dishes and dinnerware. It’s been 5 week’s already. Also when I had called to register the dishwasher ( and also Kitchenaid Combo oven, Whirlpool cooktop ) the agent was pestering me to buy an extended warranty. He continued pushing me to buy it for 25 minutes. Then when I called the service department about the repair, they told me NONE of the appliances were registered though the previous person took model and serial numbers of each of them. So, your customer is paying for it in terms labor and anguish and he has paid for a NEW unit. Kitchenaid is spending money on parts and labor. I do not even know whether I am receiving refurbished replacement parts. Whereas the builder’s supplier ( whose name had not been revealed to me ) who should bear the responsibility of replacing the dishwasher has not been notified by Kitchenaid or the builder. Why is he sheltered? How long do you expect me to wait patiently.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 582475.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Dishwasher DIY
on August 21, 2024
Posted by: Abh1
from Minden, La.
[This review was collected as part of a promotion.] Ordered via a big box store and upon delivery was ready to install DIY. I did not know, however, that I needed a special water connector to connect the supply line to the dishwasher. After that delay, the rest of the installation went smoothly. Seems to be a well built unit and is extremely quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
all around wonderful
on August 21, 2024
Posted by: mgl75
[This review was collected as part of a promotion.] I've only had this for a week or so, and I am very pleased with the look, the performance, and the quiet operation
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great life balance!
on August 20, 2024
Posted by: CJE2015
from Calgary, Alberta
(This review was collected as part of a promotion.) We got his product two months ago and it made our life easy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice and Quiet!
on August 20, 2024
Posted by: CourtneyF
[This review was collected as part of a promotion.] It's very quiet and it cleans all of my dinnerware and glassware very well!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super Quiet
on August 19, 2024
Posted by: Happy Customer Aid72
from Huntingtown, Maryland
[This review was collected as part of a promotion.] Super quiet
efficient
effectively cleans everything the first time
efficient
effectively cleans everything the first time
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com