Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Inefficient energy product
on September 6, 2024
Posted by: Penny pincher
from Asheboro NC
[This review was collected as part of a promotion.] This is not an energy efficient appliance. It uses 7 to 10 gallons of water on any cycle. On the rinse only cycle, 10 gallons of water will be used in 15 minutes! The utensil basket takes up 1/5 of bottom space while the upper “third” rack holds all silverware. Utensil basket goes in trash! No operational manual came with appliance, lots of installation directions, but when paying a plumber to install, those pages are worthless.Customer service promised to send me a manual, but a month later—nothing. It is not QUIET. I am comparing this expensive dishwasher to my 12 year old previous dishwasher that used 4 gallons of water and was super quiet. Shame on Kitchenaid for producing such an inefficient product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 6, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 588958.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on September 5, 2024
Posted by: Microheater
[This review was collected as part of a promotion.] Nifty. Really like the silverware rack. Racks sometimes difficult to close smoothly..
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
New
on September 4, 2024
Posted by: aswq
[This review was collected as part of a promotion.] Had it one month, so far so good. Cleans very well and does so quietly.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet and functional
on September 4, 2024
Posted by: GordG
(This review was collected as part of a promotion.) Great value! It works as advertised and it is certainly a quiet running machine, which was a priority for us.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quiet, cleans well but Rack?
on September 4, 2024
Posted by: Golfer 1
(This review was collected as part of a promotion.) Very happy about the dishwasher except for the top dish/glass rack. I is not as good as our previous KitchenAid??
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice new design and roomy interior!
on September 3, 2024
Posted by: NY Customer 2024
from New York
[This review was collected as part of a promotion.] We love our new dishwasher. The interior is extremely roomy and has three racks. The top slim rack for silverware is a bonus. The middle rack is spacious and adjustable up and down. It also has a basket for silverware or utensils, so that's a bonus. The new handle design is sleek with a knurling detail on the bar. The end caps are chrome with a red KitchenAid disc logo. There's a thin slot on the face of the dishwasher that's for steam to come out. Overall, I'm very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Doesn’t work
on September 3, 2024
Posted by: Walter00
(This review was collected as part of a promotion.) I bought this used once and doesn’t work apparently waiting for a special order part 🤬
Response from kitchenaid.comBy CA Social Care, September 11, 2024
Hello, Walter! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your Review ID:284374098). Take care! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Happy customer
on September 2, 2024
Posted by: Mimitx15
[This review was collected as part of a promotion.] Received just under 3 weeks ago and I am very happy with my KitchenAid. The only thing I am disappointed in so far is that the inside of the door doesn't completely dry even after using the extended
Written by a customer while visiting kitchenaid.com