Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Very unreliable from Day 1
on September 28, 2024
Posted by: Paul Dishwasher
(This review was collected as part of a promotion.) Sometimes it works. Other times it stops half way through and beeps. From Day 1 it has been extremely unreliable. Will be calling for warranty service shortly.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 30, 2024
Hi Paul. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include Case #600497, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this dishwasher
on September 25, 2024
Posted by: Denilou
from Southwestern Ontario
(This review was collected as part of a promotion.) I have been using my new dishwasher for nearly a month. I'm very happy with it. I found that the cutlery doesn't come out as shiny as I would like it when I use the 3rd rack at the top. When I use the cutlery rack on the bottom rack it is excellent, so I've been doing that and am happy with it. I use the 3rd rack for spatulas and other utensils and find it works well and is really convenient. Dishes and pots and pans come out sparkling. One thing I noticed which is extremely minor is that after a cycle when I open the door to empty the dishwasher, a little drop or two of water comes out onto the floor from the steam vent on the outside of the door when I open it. No big deal, and a small price to pay for a dishwasher that I love.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Maintenance is Important
on September 24, 2024
Posted by: JadeEnergysolutions
(This review was collected as part of a promotion.) So far, so good. Bought it based on the previous model. The new screen basket is a big improvement over having to clean the chopper wheel every 6 months. it lasted 14 years with two washes a day and still working.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Dishwasher
on September 24, 2024
Posted by: Debera67
[This review was collected as part of a promotion.] I've had this dishwashing for almost two months. Purchasing a Kitchen Aid was a first for me. Absolutely love the third tray for silverware. It is quite and cleans remarkably well. Williamson certainly purchase Kitchen Aid in the future.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on September 24, 2024
Posted by: Hambone15
[This review was collected as part of a promotion.] Bought this 8/20, delivered and installed 9/17. Ran first cycle on 9/21 and dishwasher doesn't work. Second Kitchen Aid dishwasher that doesn't work due to panel issues? Service man came yesterday has to order new panel and motor, which could take a week or more???
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 25, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 598380.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not very happy!
on September 23, 2024
Posted by: none413
[This review was collected as part of a promotion.] I bought this less than a year ago and it has stopped drying the dishes. Last night it started making strange noises and was so hot I could not let it continue working. When I close it, it gets too hot.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 25, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 598063.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to program and oh so quite
on September 23, 2024
Posted by: Arnold Stalvic
from Massachusetts
[This review was collected as part of a promotion.] Have had the washer for a month and love it. It is easy to use and looks great in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on September 21, 2024
Posted by: JWillySTL
We are having mechanical issues after a little over three years of service. A family of three, ran once a day, and we've always diligent about never overloading and keeping the filter clean. I get we are becoming a "disposable" society but a three year issue free run life is maddening. Ugh.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 25, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 596950.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com