Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Rusts in under 2 years
on October 5, 2024
Posted by: RustyRex
from Midwest US
This unit rusted on the front “stainless” in less than 2 years. Steam vent and bottom from face stainless steel began rusting. We notified KitchenAid and did everything to have them help with the issue. The refused stating the unit was no longer under warranty. They also stated that it was a cosmetic issue, not a mechanical issue and they wouldn’t do anything about it either way. We purchased this to replace our other KitchenAid dishwasher but will never purchase anything from KitchenAid again. They don’t stand behind their products.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 7, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 603881.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quietest and best cleaning dishwasher
on October 4, 2024
Posted by: EK104
(This review was collected as part of a promotion.) Great dishwasher. Cleans very well. Normal wash button seems to stop working. Had to turn off the breaker a couple of times to reset it. Seems to be working now. Hopefully lasts. Quietest dishwasher I have ever had. Love the three racks.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
You won’t believe how quiet it is!
on October 4, 2024
Posted by: MichMom
[This review was collected as part of a promotion.] I LOVE how quiet it is! You literally can’t hear it running! The quality is great too… very solid.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Express wash is 2 hours, Bosch did it in an hour.
on October 3, 2024
Posted by: Mjkye
(This review was collected as part of a promotion.) I bought the dishwasher on August 12 this year and am not happy with it at all. My Bosch was better.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 3, 2024
Hello, Mjkye! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case/review ID # 602993 in the subject line. We look forward to hearing from you! -Max
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice dishwasher
on October 3, 2024
Posted by: 3dog
[This review was collected as part of a promotion.] We bought this about a month ago and so far so good. It's quiet and does a really nice job of drying. I like how the dishes fit in easier than in our previous Bosch dishwasher. The top track is nice but I liked the layout of the Bosch top track better.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quiet dishwasher with great features
on October 3, 2024
Posted by: RobinBSBNC
[This review was collected as part of a promotion.] This dishwasher came with our new house, and we love it. Super easy to use and very quiet, you hardly know it's running. The 3rd level utensil rack is a very nice feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Too soon for repair.
on October 2, 2024
Posted by: Homeowner VA
from Virginia
[This review was collected as part of a promotion.] Dishwasher is two months old and already replacing the control panel.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 602489.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great performance.
on October 2, 2024
Posted by: Tosh24
(This review was collected as part of a promotion.) We are very pleased with our new dishwasher. It provides more space than our previous washer, is very quiet and cleans the dishes thoroughly. And, it looks great.
Written by a customer while visiting kitchenaid.com