Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Super Quiet!
on October 17, 2024
Posted by: Fancy76
from Tangent, Alberta
(This review was collected as part of a promotion.) We purchased this about a month ago after our 21 year old Kitchen Aid dishwasher finally quit and we are so happy we did! It has exceeded expectations with the exception of the normal dishwasher cycle taking just under 3 hours to complete. It is super quiet, cleans exceptionally well and I would recommend to anyone needing a good solid dishwasher!
[This review was collected as part of a promotion.] We have only run it twice in a month because there is a loud thumping sound during part of the cycle. We are awaiting for an approved Warranty Repair Service call to determine what the problem is. The dishwasher appears to wash ok but we are very concerned about this sound.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 17, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 609227. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] not happy with the dishwasher, I already had to reset it once after the quick wash and normal wash buttons become inoperative. Lets hope this was an isolated incident, but right now it gets a one star...this stuff shouldn't happen within weeks of installing it
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 608857. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] We purchased this unit to replace a defective one. Thus far we are extremely happy with our decision to go with the Kitchen Aid brand. We feel it’s just a step up from the rest.
(This review was collected as part of a promotion.) Amazing dish washer, dishes come out perfectly clean and dry very well. Third rack works well and is so out of site "view" that twice i have forgot to empty the third rack. We wanted a model with a heating element visable at the bottom and this one did not disappoint! Great purchase!!!!