Customer reviews from Newair
NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
108
4 Stars
47
3 Stars
8
2 Stars
3
1 Star
4
97%of customers recommend this product.
(
38 out of
39)
Customer Reviews for NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Customer Rating
5
Super awesome product
on May 18, 2021
Posted by: Sassine
from Sydney, Australia
I've received this item a few days ago, I live in Sydney Australia. Temperature within the unit is set to 20C and Humidity 70%, hasn't moved since the second day. It's unbelievable, highly recommended.
Response from NewairBy Newair, Customer Service, May 19, 2021
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Tim Z
from Buffalo NY
Verified Purchase:Yes
Seems really nice, just set it up. Temp and hygrometer make it easy to monitor conditions. The bad, one of the slats on the drawer was busted off, had to fix. If it was 1" shorter, would fit on a kitchen counter under cabinets.
Response from NewairBy Newair, Customer Service, May 20, 2021
Thank you for taking the time to leave a review on your NCH250SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great little humidor!
on May 31, 2021
Posted by: Clark
from Bellevue, WA
I bought this recently, it shipped fast and setup was a breeze. It maintains the temp perfectly and is sealed up very well
Response from NewairBy Newair , Customer Service, June 1, 2021
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Nope.
on June 4, 2021
Posted by: The Midnight Piper
from Houston, Tx
After receiving my first Newair coolidor, I had problems where the RH levels would gradually rise all on their own and without an added Boveda pack. Newair sent me a replacement, and the same problem persists.
I've decided to keep the unit anyways because it's the only way I can continue my cigar habit. I have to remove my cigars and shelves once every four days and insert a bowl of baking soda until the RH levels drop to 63 or so. As stated before, I don't use humidification in the unit because it creates its own.
Response from NewairBy Newair , Customer Service, June 6, 2021
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Customer Rating
5
Awesome Humidor- 250 Count Humidor
on June 10, 2021
Posted by: PeterP
from Indiana
Upgraded my desktop humidor to this unit and it is great! The quality is top notch, the wood shelves inside smell amazing, and the temp control is spot on. This will be perfect for my growing collection of cigars. The size is also perfect, I have it tucked away in my closet and it fits perfect. Also, the lock is great for a house with kids to keep their hands out of my stash!
Response from NewairBy Newair , Customer Service, June 13, 2021
Thank you so much for taking the time to leave us this amazing review on the Newair NCH250SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Craig S.
from California, Central Valley
Verified Purchase:Yes
this is an excellent unit - very pleased. its getting a bad rap on many reviews, the fan does run all of the time - but its a circulation fan, its supposed to run all of the time. Some folks feel that this is due to an inadequate cooling unit that "cant catch up" Would be helpful if Newair provide more detailed instructions on how to maintain humidity in the unit. Other than that, if you've never experience cigars kept in a temperature and humidity controlled environment, you don't know what you're missing. The flavor opens up dramatically...
Response from NewairBy Newair, Customer Service, July 13, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Ryan N.
from Saint Robert, MO
Verified Purchase:Yes
Light in unit is useless it only lights up the top shelf and you can barley see what you have placed in the top shelf when the door is closed due to the touch screen panel. The hygrometer in the unit is off as well. Other than these two things i really like this humidor.
Response from NewairBy Newair, Customer Service, July 19, 2021
Thank you for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
3
I like the unit but.....
on September 1, 2022
Posted by: JVC PGI
from Florida
Verified Purchase:No
Set the temp @64 stays at 64. I use broveda packs @65% My top shelf is at 70% at bottom Shelf is at 65%. I take my sticks and zip lock bag them with the broveda pack. its a pain but hard to smoke a wet log. I have had the Wineador for 3 years.The fan and everything else works fine. I use it to keep the mold from growing.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Written by a customer while visiting Newair