Customer reviews from Newair
NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
108
4 Stars
47
3 Stars
8
2 Stars
3
1 Star
4
97%of customers recommend this product.
(
38 out of
39)
Customer Reviews for NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Customer Rating
4
Very pleased...
on July 13, 2021
Posted by: Craig S.
from California, Central Valley
this is an excellent unit - very pleased. its getting a bad rap on many reviews, the fan does run all of the time - but its a circulation fan, its supposed to run all of the time. Some folks feel that this is due to an inadequate cooling unit that "cant catch up" Would be helpful if Newair provide more detailed instructions on how to maintain humidity in the unit. Other than that, if you've never experience cigars kept in a temperature and humidity controlled environment, you don't know what you're missing. The flavor opens up dramatically...
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
NCH250SS00
on February 7, 2021
Posted by: Scott M
from Cheshire MA
Quality appliance. Works great. Wish Newair sold or included cedar boxes with removable covers to fit trays.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Stogie
from Scottsdale, AZ
Verified Purchase:Yes
I bought Newair our my husband - our 5th anniversary: cigars = paper = trees = wood! Didnt quite know how to set up humidity & temp properly. I reached out via email to customer service and Fern, Newair service agent, was very prompt and very detailed on how to properly prep humidor for long lasting results. Great Service and Great Unit!!!! My husband loves it!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH250SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH250SS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Dbruceo
from Farmington Hills, MI
Verified Purchase:Yes
I ordered this to replace my existing 250 Newair unit. I like the new design, side door handle, brighter light and digital display panel! Works great!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: jdearmitt
from Bloomsburg, PA
Verified Purchase:Yes
Can't get the plastic smell out of it. Tried every trick I could find, still smells.
Response from NewairBy Newair, Customer Service, May 18, 2023
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Compact and Lockable
on January 9, 2023
Posted by: Eaglei
from Phoenix, AZ
Verified Purchase:No
I enjoy keeping a small supply of cigars at my house. To do this I needed a good humidor. NewAir made just what was needed. It is small, compact, lockable, and holds a good amount of cigars at the right temperature and humidity to have them on hand for when your friends stop bye or if your going to have a poker game with the guys.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your NCH250SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your NCH250SS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: @brothercigar
from Westchester, New York
Verified Purchase:Yes
This is perfect for your cigars! I love how quick and easy it was to set up. I like my cigars are 70/70 and it does it flawlessly! A really great touch is the digital hygrometer. I never liked the analog. I use 2 other digital hygrometers inside the humidor and they all read 1-2% of each other for humidity (One on top shelf and one at the bottom) All 3 read the same temperature. This is a great purchase!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Best Regards
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
Posted by: MrChristopher
from Boston North
Verified Purchase:Yes
The fan/motor on these new models is very loud. I contacted the manufacturer about it and they said to e-mail a video of it. I did this. Later they e-mailed me back stating this is normal. I guess I made a bad decision and now have to live with it.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair