Customer reviews from Newair
NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
108
4 Stars
47
3 Stars
8
2 Stars
3
1 Star
4
97%of customers recommend this product.
(
38 out of
39)
Customer Reviews for NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Posted by: Patrickj
from Morristown, TN
Verified Purchase:Yes
I have had my humidor for one week. Seasoning the humidor was easy. I have not placed my sticks in the humidor as of yet so I can not give a complete review. I hope NewAir will reach back out in 6 months to a year for a better informed review.
Response from NewairBy NewAir, Customer Service, February 8, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: HoosierCigars
from Indianapolis, IN
Verified Purchase:Yes
Well I just bought this a week ago and after having just plugged it in a few days ago I can say one thing for sure is that it looks amazing and the smell is quite nice too. The drawers are nice, but a little finicky to get out sometimes. I do wish I didn't have to open the door almost all the way out to pull out the drawers/shelves, but I can sorta see why this is the case, mainly due to the rubber magnetic seal. The heater has much to be desired and if you accidentally push to F/C button, your temperature settings reset for whatever reason, but that's a minor fault. The heater does well for its size. At first I thought it was rubbish, but after an hour I saw it went from 64 degrees to 70, where i had it set, so it's not too bad. I'll have to come back a few months later to update my review. I have one complaint, which is that I wish there were more accessory options for drawers and such. I personally love to categorize my cigars or at least shelve them, so I am reaching out to a carpenter to see what he can do for me as far as customization is concerned. It is nice to see that Newair gives us cubic feet as well, which made it easy to purchase the right size cigar oasis. There are just my first impressions, so I will probably come back in a year to give an update on how well it keeps humidity and temperature. I have noticed that the digital hygrometer was a huge step up as far as standard industry practices goes, so well done on Newair for doing that, while many competitors still use that junk ornamental analog hygrometer. ALSO! I'll say I wish the fan would kick on when needed, rather than stay on all the time. TLDR: So far first impressions are nice, I just wish there were more accessories to go with it as far as shelving and display purposes goes.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,
Thank you for the review and for sharing your thoughts about the unit, we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the review and for sharing your thoughts about the unit, we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing NewAir!
Best Regards
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,
Thank you for the review and for sharing your thoughts about the unit, we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the review and for sharing your thoughts about the unit, we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
NewAir Cigar Humidor
on April 13, 2021
Posted by: Safitzgerald
from Florida
Came as advertised. Sleek, clean and ready for cigars. When planning on where to put it before purchase, it is very quiet but the temperature light is very bright. Plan accordingly.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review rating on your unit. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review rating on your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Great product but...
on November 5, 2021
Posted by: Ivan
from Minneapolis
Verified Purchase:No
I've had this great humidor for about 5 months now, but the digital humidity control all of the sudden stop working. I was wondering what the issue could be, or the kind of battery it uses so maybe I can replace it myself
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair! For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247.We are available Monday - Friday 8:00 am -5:00 pm standard pacific time.
Best Regards, Customer Care
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair! For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247.We are available Monday - Friday 8:00 am -5:00 pm standard pacific time.
Best Regards, Customer Care
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great Product!
on February 2, 2022
Posted by: SKT
from Texas
Verified Purchase:No
I've had my Newair humidor since November and am very pleased with the unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS00. We are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS00. We are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: missfemarie
from Atlanta, Ga.
Verified Purchase:Yes
I got this humidor because my husband is a huge cigar fan. He had been asking for a humidor and I thought this would be perfect! He is very pleased.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: The Midnight Piper
from Houston, Tx
Verified Purchase:Yes
The only way I’ll store my cigars from now on. Holds RH and cools as described.
Response from NewairBy NewAir, Customer Service, March 10, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Eric - Tea 'n' Tobacco
from Swanzey, NH
Verified Purchase:Yes
I have an older humidor from Newair which continues to go strong but this new one is an improvement from the previous releases. The airflow is significantly improved so there are no dead spots. The addition of a digital hygrometer is also a great improvement over the analog ones since they are way more accurate and is within 1% of my Xikar hygrometer.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair