Customer reviews from Newair
NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
108
4 Stars
47
3 Stars
8
2 Stars
3
1 Star
4
97%of customers recommend this product.
(
38 out of
39)
Customer Reviews for NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Customer Rating
1
polyfoam inside the fan unit and poor customer ser
on October 22, 2020
Posted by: Quentin
from Atlanta
I bought this in about a week. Cleaned it seasoned it, plugged it in. The humidity has been around 80-90% ever since! I only had 10-20 cigars in, a boveda 69% pack, and thats it!
Just now I found that there is polyfoam around the fan unit, and that is why all the humidity is trapped inside the humidor.
Just now I found that there is polyfoam around the fan unit, and that is why all the humidity is trapped inside the humidor.
Response from NewairBy NewAir, Customer Service, October 23, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: David
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] #sweepstakes - The Newair humidor shipped quickly and arrived in good condition. Temperature has been very steady since I started it and it looks great in my office. I had a few questions about the order that their customer service answered quickly and professionally. I'm very happy with the humidor and the company.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Sassine
from Sydney, Australia
Verified Purchase:Yes
I've received this item a few days ago, I live in Sydney Australia. Temperature within the unit is set to 20C and Humidity 70%, hasn't moved since the second day. It's unbelievable, highly recommended.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: GraemeZ
from West Bend WI
Verified Purchase:Yes
The Wineador itself is very sleek and clean. It has a very nice modern look to it. It holds a lot of cigars, but isn't too heavy or bulky. The digital display is a nice touch although I find that the machine doesn't ever hit the temperature that it is set at. It is 2 degrees off. I like that NewAir replaced the blue light with a nice Bright White LED. I also like that the shelves and drawer are all interchangeable. Fan seems to run constantly and is louder than the previous models, but isn't noticeable unless the room is completely silent. Overall its a very good product with a tight refrigerator-like seal! Thank you for including a digital hygrometer!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regard to the NewAir 250 Count Electric Cigar Humidor Wineador. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regard to the NewAir 250 Count Electric Cigar Humidor Wineador. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Decent so far
on October 13, 2020
Posted by: Victor
from Oklahoma
I got this a few days ago. So far so good. Setup's a breeze. Basically, it's like a fridge, so just plug and play. Shipping was excellent. Packaging was great. Newair shipped it out quickly.
The one thing I wish I would have known about is the sound of the fan. It's kind of loud. The fan is critical for a humidor like this, but I wish Newair would put a quieter fan in this unit. Fortunately, I have a spare room no one uses, so that's where the unit went. I wanted to put it in my office, but it's just too loud. Other than the kind of loud fan, this unit's great.
The one thing I wish I would have known about is the sound of the fan. It's kind of loud. The fan is critical for a humidor like this, but I wish Newair would put a quieter fan in this unit. Fortunately, I have a spare room no one uses, so that's where the unit went. I wanted to put it in my office, but it's just too loud. Other than the kind of loud fan, this unit's great.
Response from NewairBy NewAir, Customer Service, October 14, 2020
Hello,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
polyfoam inside the fan unit and poor customer ser
on October 22, 2020
Posted by: Quentin
from Atlanta
Verified Purchase:Yes
I bought this in about a week. Cleaned it seasoned it, plugged it in. The humidity has been around 80-90% ever since! I only had 10-20 cigars in, a boveda 69% pack, and thats it! Just now I found that there is polyfoam around the fan unit, and that is why all the humidity is trapped inside the humidor.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Scott M
from Cheshire MA
Verified Purchase:Yes
Quality appliance. Works great. Wish Newair sold or included cedar boxes with removable covers to fit trays.
Response from NewairBy NewAir, Customer Service, February 8, 2021
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great little humidor!
on May 31, 2021
Posted by: Clark
from Bellevue, WA
I bought this recently, it shipped fast and setup was a breeze. It maintains the temp perfectly and is sealed up very well
Response from NewairBy Newair, Customer Service, June 1, 2021
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS00.Thank you for choosing Newair!
Written by a customer while visiting Newair