Customer reviews from Newair
NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
108
4 Stars
47
3 Stars
8
2 Stars
3
1 Star
4
97%of customers recommend this product.
(
38 out of
39)
Customer Reviews for NewAir - 250 Count Cigar Humidor Wineador with Precision Digital Temperature Controls - Stainless Steel
Customer Rating
5
Love my new humidor!
on December 7, 2021
Posted by: Tim
from Los Angeles, CA
Verified Purchase:No
Product works great. Had some issues due to delivery, but Shanice did an amazing job at replacing the unit. The process was seamless. She was amazing!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH250SS00. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH250SS00. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great System for Cigars
on October 17, 2022
Posted by: OC Raquel
from Orange County CA
Verified Purchase:No
Got this for my husband. It is the perfect size for his cigars. We love the clean look of the humidor and it holds a constant humidity, The refrigeration helps preserve the freshness of the cigars.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit NCH250SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit NCH250SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Super awesome product
on May 18, 2021
Posted by: Sassine
from Sydney, Australia
I've received this item a few days ago, I live in Sydney Australia. Temperature within the unit is set to 20C and Humidity 70%, hasn't moved since the second day. It's unbelievable, highly recommended.
Response from NewairBy Newair, Customer Service, May 19, 2021
Thank you for the 5-star review and for sharing your thoughts about the NCH250SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Sarah
from Undisclosed
Verified Purchase:Yes
Bought it as a gift, it works as intended. My boyfriend has no complaints and was excited for it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH250SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Vance The Cigar Man
from Hampton, Va
Verified Purchase:Yes
I like the product. Love the display, lighting, size. The Spanish cedar wood keeps my cigars at good temp and humidity level. It's roomy enough for my needs. My only problem is the set temp is never achieved. When I set a low temp, the unity always exceeds that desired temp. When I increase the temp to where I would like (70), it never warms to that. This causes me to consistently watch the humidity. Speaking of humility. The built-in hydrometer is not accurate and non-adjustable. I ended up having to buy a Govee to monitor temp and humidity.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
4
I would recommend this product
on August 18, 2021
Posted by: Hk
from Scottsdale arizona
Verified Purchase:No
I buy nice cigars by the box and want to enjoy them. This humidor does a great job, still need to watch the humidity level however The service was excellent, not sure the Built-in hygrometer is working I called the company and they immediately are sending me a new one.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit NCH250SS00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit NCH250SS00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Compressor making noise
on December 3, 2021
Posted by: Adam
from Florida
Verified Purchase:No
The compressor started making noise on my unit after a couple of months, Charles from customer service is replacing it under warranty no questions asked. Thanks for the help! Otherwise great for my collection!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH250SS00. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NCH250SS00. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Posted by: Reyes
from California
Verified Purchase:Yes
I love it! Definitely recommend! Best purchase I could have made for my cigars!
Response from NewairBy NewAir, Customer Service, October 9, 2020
Hi, Thank you for taking the time to leave a review on your NewAir 250 Count Electric Cigar Humidor. Thank You for choosing NewAir!
Written by a customer while visiting Newair