Customer reviews from https://www.asus.com
ASUS - AX3000 Dual Band WiFi 6 (802.11ax) Router - Black
Average customer rating
4.6
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
163
4 Stars
16
3 Stars
6
2 Stars
7
1 Star
7
94%of customers recommend this product.
(
116 out of
124)
Customer Reviews for ASUS - AX3000 Dual Band WiFi 6 (802.11ax) Router - Black
Posted by: RAM69
Frequency of use:Daily
Verified Purchase:Yes
Easy to set up and immediately worked better with my iPhones than the old router
Written by a customer while visiting https://www.asus.com
Posted by: PEZHMOON
Frequency of use:Daily
Verified Purchase:Yes
Great product, easy to install and great coverage across the house.
Written by a customer while visiting https://www.asus.com
Posted by: SC user
Verified Purchase:Yes
I bought this for the purpose of connecting a file system to my network as network attached storage. It is a pair of external drives configured as raid 1 drives. The USB port on my cable system provider is non functional. I attempted to set up the ASUS router connecting it directly to my desktop computer and using the same network name. I could log into the ASUS router fine. I then disconnected my ethernet switch from the cable router and connected it to the ASUS router where it was identified as a gateway but nothing beyond it was recognized. I then connected my NAS to the USB port and it was not recognized at all. Either I am not understanding the instructions (which I downloaded) or this will not provide what I need.
Response from https://www.asus.comBy CLM, March 24, 2025
Dear SC User,
Thank you for reaching out.
We do understand your disappointment with the product and the inconvenience this may have caused if having issues accessing your NAS through the USB port. To resolve this, check if NAS was properly configured in the routers settings. For helpful tips on how to setup NAS properly, please visit our Product Support page at: https://www.asus.com/us/support/faq/1011275/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product. Regards,
Rodel
ASUS Customer Loyalty
Thank you for reaching out.
We do understand your disappointment with the product and the inconvenience this may have caused if having issues accessing your NAS through the USB port. To resolve this, check if NAS was properly configured in the routers settings. For helpful tips on how to setup NAS properly, please visit our Product Support page at: https://www.asus.com/us/support/faq/1011275/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product. Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: L W 88
Verified Purchase:Yes
not easy to set up make directions clear use examples
Response from https://www.asus.comBy CLM, March 31, 2025
Dear LW 88,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering and services. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering and services. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: RichyRick16R
Frequency of use:Daily
Verified Purchase:Yes
ASUS AT-AX3000 Router is an ear to set up, and pairs nicely with my modem. The ASUS AT- AX3000 Router was recommended by a family member to replace Suddenlink’s system—great investment!
Written by a customer while visiting https://www.asus.com
Posted by: Devin S
Frequency of use:Daily
Verified Purchase:Yes
Added as an additional mesh node due to some ISP changes. So far working perfectly!
Written by a customer while visiting https://www.asus.com
Posted by: J Abernathy
Frequency of use:Daily
Verified Purchase:Yes
ASUS does not recognize APFS so time machine will not work with their routers.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: Larry E
Frequency of use:Daily
Verified Purchase:Yes
This is a great router. Extremely easy to set up and can handle many components. The range it really great as well.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com