Customer Reviews for Zojirushi - 10 Cup Pressure Induction Heating Rice Cooker - Stainless Steel Black
Customer Rating
1
Fuse is soldered to power supply, terrible design.
on January 20, 2026
Posted by: Anonymous
from Washington, D.C.
Gender:Male
The fuse is soldered to the power supply, you don't sell power supplies. fuse is never even mentioned in the manual. It is absurd for me to have to take it apart and solder a fuse for something so expensive. Will not be repairing it or using any further Zojirushi products. I can't believe how stupid this is. I am not mailing some crap in for repairs for a fuse... ridiculous.
No, I would not recommend this to a friend.
Response from zojirushi.comBy mm, cs, January 21, 2026
Thank you for your review. We’re truly sorry to hear that the internal construction of the product didn’t align with what you expected. We design and build our products to meet specific performance and durability standards, and the construction details are intentional to support those goals. That said, we understand how important it is for customers to feel confident in how a product is designed, and we appreciate you taking the time to express your concerns. Thank you for providing your feedback.
Written by a customer while visiting zojirushi.com